Strategic intelligence: The key to business risk and resilience

Chris Ruggeri is a Principal and serves as the National Managing Principal of Risk Intelligence Services. With over 30 years of advisory experience, Chris’ practice focuses on advising public and private companies, boards of directors and special committees on negotiated and unsolicited M&A transactions. Chris assists clients understand the value of business enterprises and associated key value drivers and risk factors. She has substantial experience in a broad range of industries including consumer and industrial products, energy, technology, life sciences and financial services.

Chris also leads Deloitte’s focus on shareholder engagement, activism and investor relations and is one of the principal authors of Deloitte’s Total Shareholder Return point of view. Chris has authored or been quoted in numerous articles including “Has the Time Arrived for a Corporate Overhaul of ERM” (Compliance Week, March 28, 2017), “Gaining Control of Earnings Calls” (Wall Street Journal CFO Journal, April 4, 2017), “Corporate Development Strategy: Thriving in Your Business Ecosystem” (Transaction Advisors, November 2016), “Qualcomm Shows Activists’ Strategic Turn” (Financial Times Agenda, August 10, 2015) and “Raiders Turned Activists Prove Boon for Stocks Beating S&P 500” (Bloomberg, March 31, 2014). Chris speaks frequently on M&A, investor relations and shareholder activism.

Prior to joining Deloitte, Chris was a Managing Director at Standard & Poor’s and a Principal in the Financial Advisory Services practice of a Big 4 firm. Chris started her career as an associate at the NASD (now FINRA). Chris was based in Budapest, Hungary in 1990-1991 where she advised international investors on the value of investments in Central and Eastern Europe and Russia. Chris is the board chair of Citizens Committee for New York City.

Linda Walsh is head of the Data Solution Offering for Cyber Risk and Financial Advisory, where she leads the data privacy, protection, and governance offerings. Linda is working to help clients balance the complex demands of the accessibility of valuable data in an increasingly complex customer and regulatory landscape.

Linda also specializes is helping financial services clients examine their cyber risk exposure while bringing market leading capabilities in the implementation of data protection, threat analytics, and vulnerability management in order to help prevent and detect internal and external fraud.

Linda came to Deloitte after 21 years working cyber matters for the Federal Bureau of Investigation. Linda brings with her an in-depth knowledge of several areas of Cybercrime, Insider Threat and Counter Intelligence computer intrusion matters as well as a wealth of experience in the ever changing fraud detection landscape.

Dr. Stulberg is Sam Nunn Professor and Chair in the Sam Nunn School of International Affairs. He teaches undergraduate and graduate courses on international security, Russia/Eurasian politics and security affairs, nuclear (non)proliferation, and energy and international security, as well as inter-disciplinary courses on science, technology, and international security policy. His current research focuses on the geopolitics of oil and gas networks, energy security dilemmas and statecraft in Eurasia, Russia and "gray zone" conflicts, new approaches to strategic stability, internationalization of the nuclear fuel cycle, and implications of emerging technologies for strategic stability and international security.

Candice Blackmon is Head of Global Intelligence Strategy and Brand Protection for Invesco's Intelligence and Threat Analysis team. In this role, she acts as a lead for the team, managing reporting and strategy for the intelligence program. She also helped build and expand Invesco's online brand protection program that has an overall goal to defend Invesco’s brand across multiple platforms.

Ms. Blackmon joined Invesco in 2016. Prior to joining the firm, she spent six years with the federal government as an intelligence analyst with the Federal Bureau of Investigation (FBI). At the FBI, she produced and briefed intelligence products on a range of national security programs and white collar crimes. Ms. Blackmon has been in the industry since 2006.

Ms. Blackmon earned dual bachelor’s degrees in political science and criminal justice from the University of Georgia and a master’s of public administration from Troy University.

David Christophy is a Senior Solutions Delivery Manager in Deloitte & Touche LLP. He primarily advises clients from all sectors on topics cyber threat intelligence and cybersecurity best practices across a wide range of business functions including risk management, incident response and insider threat, fraud management. His primary focus in over 15 years of consulting and industry experience has been around helping clients to identify security gaps through intelligence and effectively address security vulnerabilities by implementing an intelligence driven capability in their organization. He also co-leads the Cyber Threat Intelligence Analysis services as part of Deloitte’s Fusion Managed Services.

Prior to joining Deloitte, David served as a security advisory manager at Stroz Friedberg (an Aon Company), where he managed multiple engagements while delivering security advisory services to clients within all industries. David has also worked for iDefense security intelligence services as part of VeriSign and Accenture, and conducted research on APT threats, Cyber Crime, Cyber Terrorism and Hacktivism, and focused on emanating and affecting threats from the MENA region. David has had an extensive experience within the US Intelligence Community, by supporting various agencies on counterterrorism and cyber counterintelligence efforts.

David has researched and published many internal and client specifics reports, and his most recent open-source publication was on the development of Iran-based ransomware in the 2018 Accenture Cyber Threatscape Report.

Suzanne Christensen is the Chief Risk Officer at Invesco. In this role, she is Chair of the Corporate Risk Management Committee and responsible for Invesco’s Enterprise Risk Management program.

Ms. Christensen joined Invesco in 2011 as head of financial planning and analysis, enterprise risk, and financial systems, and most recently served as Invesco’s treasurer and head of investor relations and risk. Prior to joining Invesco, Ms. Christensen was senior vice president of finance and chair of the enterprise risk management committee for Franklin Templeton Investments, where she served in several senior roles since joining in 1989. Ms. Christensen started her career as a staff auditor for Ernst & Young (formerly Ernst & Whinney).

Ms. Christensen earned a BS degree with honors from the University of Florida’s Fisher School of Accounting and a master’s in accounting from Florida Atlantic University. She is a Certified Public Accountant (CPA) and a member of the American Institute of Certified Public Accountants (AICPA). Ms. Christensen served on the AICPA’s Assurance Services Executive Committee as co-chair of the committee’s Enterprise Risk Management task force. She currently serves as a member of the board of trustees for the High Museum of Art in Atlanta, Georgia, and as a chair of the Global Governance Committee for the Invesco Women’s Network. She was a member of the Advisory Committee to the Office of Financial Research (OFR) within the US Treasury Department and a member of the OFR’s Financial Services and Risk Management Subcommittee. Ms. Christensen is a member of the Investment Company Institute’s Chief Risk Officer Committee and the Strategy and Enterprise Risk Management Council of RIMS, the Risk Management Society.

Krissy is a Partner with Deloitte & Touche LLP and the leader of Deloitte’s US investment management industry practice. As the industry leader, Krissy is responsible for driving the integrated industry strategy across Deloitte’s businesses, Audit, Consulting, Risk & Financial Advisory and Tax, and ensuring the strategy, solutions and thought leadership meet the evolving market demands. Krissy also works with our client account teams to ensure we deliver the breadth and depth of the firm’s capabilities and talent to our clients. With over 550 partners, principals and managing directors and more than 5,000 staff dedicated to the industry, her team has deep capabilities to assist clients as they grow and transform their business and meet regulatory and stakeholder expectations.

Krissy joined Deloitte in 1997 and was admitted to the partnership in 2007. In her 24 years with the firm, she has focused on serving capital markets and investment management organizations, delivering complex and transformative projects across finance, business operations, risk and compliance for a variety of stakeholders. She has served a wide array of clients including mutual funds, private and public investment advisors, alternative asset managers, asset servicers, asset owners, and broker/dealers.

At present, in addition to her industry leadership responsibilities, Krissy serves as a senior account leader for several of the firm’s most significant audit and consulting clients. Krissy is also a member of the firm’s Retirement Committee.

In addition to her passion for serving clients, Krissy has been a champion for many of the firm’s talent, diversity and inclusion initiatives including serving as a leader of the firm’s Women’s Initiative and championing the development of many professionals as coach, mentor and/or sponsor. She has a deep commitment to her community including a passion for the accessibility of high-quality early childhood education. She currently serves as a Trustee for the United Way of Massachusetts Bay and Merrimack Valley and Summit Montessori School.

Krissy earned her bachelor’s degree in Business Administration from Stonehill College. She lives outside Boston with her husband, Evan, and 2 daughters, Emma (13) and Hannah (10).

Mary Galligan is a Managing Director in Deloitte & Touche’s Cyber practice. Mary advises senior executives on the crisis management challenges they face, in particular cyber risks. She helps clients develop and execute security programs to prevent and minimize the business impact of cyber threats. This includes Board education, cyber war gaming, and other strategy efforts as the public and private sector collaboration around cybersecurity in the US continues to take shape. Mary has provided cyber awareness briefings to over 70 Boards of Directors at privately held, as well as Fortune 500 companies. She has presented at numerous NACD events as well as at Stanford’s Directors College. Due to her expertise in cyber risk and crisis management Mary is frequently asked by both print and TV news outlets to comment on developing cyber events.

Mary joined Deloitte after retiring in 2013 from a distinguished career with the Federal Bureau of Investigation (FBI). Mary oversaw all FBI investigations into national security and criminal cyber intrusions in New York City, and advised numerous financial institutions, media entities and law firms during their high-pressure situations. Her most recent position was with the New York Office as the Special Agent in Charge of Cyber and Special Operations, where she led the largest technical and physical surveillance operation in the FBI.

She gained significant crisis management experience as the supervisor over the FBI's investigation into the terrorist attacks on 9/11, as one of the On-Scene Commanders in Yemen after the bombing of the USS Cole, and as the Special Agent in Charge of Special Events and SWAT in New York City.

Mary held other leadership roles during her 25-year tenure with the FBI.

• First female Special Agent in Charge, New York, FBI
• Chief Inspector of the FBI
• Led a Director’s Initiative on Risk-Based Management

Mary holds a bachelor’s degree from Fordham University, Bronx, New York, a master’s degree in Psychology from the New School for Social Research, New York, New York, and an Honorary Doctor of Law from Marian University, Fond du Lac, Wisconsin. She is a FBI-certified Crisis Negotiator and Crisis Manager.

Phoebe Wood is Principal of CompaniesWood, a firm that specializes in advising and investing in early-stage companies. She retired as Vice Chairman and CFO of Brown-Forman Corporation following 24 years at Atlantic Richfield (now BP).

Ms. Wood is a director of several large publicly traded companies, all members of the NYSE and S&P500: Invesco, Ltd., Leggett & Platt, Inc., Pioneer Natural Resources Co., and PPL Corporation (the parent company of LG&E). She previously served on the boards of Coca-Cola Enterprises, Inc. and OshKosh B’Gosh, Inc.

Ms. Wood is a Trustee of the Gheens Foundation and is chairman of the board of The American Printing House for the Blind. She is a Trustee emerita of Smith College. She has an MBA from UCLA and was named one of 100 Inspirational Alumni of the Anderson School of Management. She is a member of The Committee of 200, an invitation-only membership organization of the world’s most successful women business leaders. She was recently chosen as one of 100 national business leaders who make up Bizwomen’s Inaugural Women to Watch list, named to the NACD Directorship 100 for 2018, and to the Junior Achievement Kentuckiana Hall of Fame. She was named to the first class of Louisville’s Power 50 leaders by Business First this month.

She has two daughters and lives in Louisville, Kentucky.

Keri is the Enterprise Risk Advisory leader of the Deloitte Risk and Financial Advisory practice. With over 24 years of experience providing risk advisory services, Keri helps organizations evolve their culture, capabilities, and processes to create integrated risk programs that help grow the business, accelerate performance, improve resilience, and achieve strategic goals. Throughout her career, Keri has helped businesses evaluate, manage, and monitor a wide spectrum of risks including financial, operational, reputational, regulatory, enterprise, strategic, and technological risk.

Keri challenges her clients to think differently about risk. She encourages business leaders to embrace risk and proactively manage risk with the goal to both protect and create value. She helps business leaders apply practical techniques to manage risk when and where the business experiences risk — in day-to-day operations, when driving change and transformation, when navigating high impact events, and when developing and executing on strategy. Keri commonly advises boards and executive leadership teams on the design and roll-out of enterprise-level risk governance, monitoring, and reporting and helps executives align and mobilize around the top-most risks to their organization.

In addition to serving many of Deloitte’s most important and complex clients, Keri served as Deloitte LLP leader of Risk Mitigation and Strategies. In this role, she helped transform Deloitte’s own enterprise risk management capabilities by better integrating risk with strategy, embedding risk intelligence into decision making, and mobilizing risk response plans to manage the organizations top risks.

Keri lives in New York, with her husband Tom, and their three children, Sean, Kalie and Michael. Keri likes to spend her free time with family and friends enjoying activities such as soccer, hiking, skiing, and giving back to her community.

Mark Giuliano is Senior Managing Director and Chief Administrative Officer (CAO) for Invesco. In this role, his responsibilities include overseeing the Technology, Investment Services, Global Security, North American Transfer Agency, Hyderabad Operations and Invesco Trust Company departments.

Mr. Giuliano joined Invesco in 2015 as managing director and global head of security, technology and operations, and served as Invesco’s chief security officer (CSO). Prior to joining the firm, he spent 28 years with the Federal Bureau of Investigation (FBI). Mr. Giuliano served in a number of leadership roles at the FBI before retiring as the deputy director and chief operating officer. He also served as a special agent in charge of the Atlanta division after serving as the executive assistant director (EAD) of the National Security Branch. As EAD, he was responsible for ensuring the FBI successfully executed its national security mission to defend the United States and its interests from threats. He also served as the FBI’s lead intelligence official, responsible for coordination and liaison with the US director of national intelligence and the broader intelligence community. Prior to his role as EAD, Mr. Giuliano held the position of the assistant director of the counterterrorism division, where he oversaw the FBI’s global counterterrorism efforts.

Mr. Giuliano earned a bachelor's degree in business economics from the College of Wooster.

James leads Deloitte’s Brand & Reputation Management practice and is on the Future of Trust leadership team. He oversees a global team of Cognitive Risk Sensing analysts who employ big data to help clients protect and enhance brand reputation and trust. He has over twenty-five years of experience providing Cyber and Strategic Risk Advisory services to clients across five continents in the technology and consumer industries.

His team of intelligence analysts specializes in utilizing Cloud AI analytics to detect emerging issues that may present risks and opportunities (e.g., sustainability/ESG, third-parties, regulations, and brand content suitability), and provide actionable insights to help clients proactively manage risks to their strategy and brand.

James has spoken on industry topics related to emerging supply chain risks at various conferences. He has also been quoted in The Wall Street Journal on digital sensing tools and cognitive analytics.
He is certified as a CPA (licensed to practice in California), CIA, CISA and CISSP. He also holds a certificate from MIT in Artificial Intelligence Strategy. James is also a certified AWS Cloud practitioner and AWS Security Specialty certified.

James is a strong advocate for mentoring youth to help them explore their talents and achieve their full potential. He volunteers as:

• Chairperson of the Business Leadership Committee for the Segerstrom Center for the Arts, which provides programs that support the arts for thousands of underprivileged families.
• The advisory board of AIESEC, an international not-for-profit organization that provides young people with leadership development opportunities and includes 70,000 members in 127 countries.
• CASA, the national Court Appointed Special Advocate association, as a board member on the finance committee. CASA supports and promotes court-appointed volunteer advocacy so every abused or neglected child in the United States can be safe, have a permanent home, and the opportunity to thrive.

Dilip Krishna is a Managing Director in Deloitte & Touche LLP. He is the global leader of Deloitte’s next-generation artificial intelligence platform – CortexAI, as well as spends time advising financial services clients on topics of digital transformation and technology adoption across a wide range of business functions. His has had over 25 years of consulting and industry experience helping clients effectively apply new and disruptive technology to effect transformative business changes using big data and advanced analytics, cloud and cyber security, artificial intelligence (AI) and robotics.

Prior to joining Deloitte, Dilip served as a partner and leader at Teradata Corporation where he oversaw the Professional Services practice in financial services. He worked closely with large banking clients to implement some of its largest analytics systems. He has worked with government agencies in regulation and transparency, including being called upon to offer expert testimony to the United States Congress.

In addition, Dilip has been widely published and quoted in the areas of robotics, AI, risk information and risk architecture. He is a senior editor and contributing author of the Handbook of Financial Data and Risk Information (Cambridge University Press).

Donie Lochan is Managing Director, Chief Technology Officer and Global Head of Technology, overseeing strategy and execution for Invesco Technology. He was previously the global head of information technology strategy, innovation and planning.

With the support of the global Invesco Technology team, Mr. Lochan, a Visionary technologist and innovator, is guiding Invesco into a new digital and data-driven era, with a focus on delivering an investment experience that helps people get more out of life. Collaborating with senior technology leaders and business partners, to develop and oversees implementation of the strategic technology roadmap to support and propel Invesco’s investment capabilities and drive revenue and profit growth. Passionately champion the value of a strong, unified organization, embracing emerging and disruptive technologies like Digital Assets, AI, robotics and automation, blockchain, and IoT redefining the rules of the financial and asset management industries. Spearheaded, the creation of innovation Labs working with Fintech companies, Venture firms, and Universities, and has been helped build Invesco’s new Digital advice platform with the acquisition of Jemstep, a B2B2C and b2C Robo Advisor.

Mr. Lochan has a background in organizational transformation, with a focus on wealth and investment management in domestic and international settings. Prior to joining Invesco in June 2015, Mr. Lochan served as head of corporate strategy and mergers and acquisitions for LPL Financial. Before that he was a partner with Bain and Company, a global strategy consulting firm.

Mr. Lochan earned a BSc degree with first class honors in mathematics, statistics and computing.

John Stasko is a Regents Professor in the School of Interactive Computing at the Georgia Institute of Technology, where he has been on the faculty since 1989. He also is currently serving as the Interim School Chair.

Stasko is a widely published and internationally recognized researcher in the areas of information visualization and visual analytics, approaching each from a human-computer interaction perspective. His Information Interfaces Research Group develops ways to help people and organizations explore, analyze, and make sense of data to solve problems.

He has received Best Paper or Most Influential/Test of Time Paper awards from the IEEE InfoVis and VAST, ACM CHI, INTERACT, and ICSE conferences. Stasko received the IEEE Visualization and Graphics Technical Committee (VGTC) Visualization Technical Achievement Award in 2012, and was named an ACM Distinguished Scientist in 2011, an IEEE Fellow in 2014, and a member of the ACM CHI Academy in 2016 and the IEEE VIS Academy in 2019.

Linda Walsh is head of the Data Solution Offering for Cyber Risk and Financial Advisory, where she leads the data privacy, protection, and governance offerings. Linda is working to help clients balance the complex demands of the accessibility of valuable data in an increasingly complex customer and regulatory landscape.

Linda also specializes is helping financial services clients examine their cyber risk exposure while bringing market leading capabilities in the implementation of data protection, threat analytics, and vulnerability management in order to help prevent and detect internal and external fraud.

Linda came to Deloitte after 21 years working cyber matters for the Federal Bureau of Investigation. Linda brings with her an in-depth knowledge of several areas of Cybercrime, Insider Threat and Counter Intelligence computer intrusion matters as well as a wealth of experience in the ever changing fraud detection landscape.

Marianne Nichols is the Global Head of Intelligence and Threat Analysis at Invesco. In this role, she acts as the intelligence advisor for the chief administrative officer, as well as the coordinator of cyber and threat analysis for Invesco globally.

Ms. Nichols joined Invesco in 2016 as the director of security analysis. Before joining the firm, she spent 11 years with the federal government, serving as a political analyst for the Central Intelligence Agency (CIA) for six years and as a supervisory intelligence analyst for the Federal Bureau of Investigation (FBI) for five years. While employed with the CIA, Ms. Nichols produced and edited strategic, complex, and multi-disciplinary products and regularly briefed senior policymakers. At the FBI’s Atlanta field office, Ms. Nichols managed the cyber and counterintelligence program’s analytical team before being assigned to oversee the analysts assigned to the counterterrorism program.

Ms. Nichols studied at the University of Oxford's Department of International Development where she focused on internally displaced persons and refugee matters. She earned a bachelor's degree in international affairs with a minor in Chinese and Arabic from Samford University and a master's in public and international affairs from the University of Pittsburgh.