NETCENTS-2 Solutions Enterprise Integration and Service Management

​NETCENTS-2 (NC-2) is a multiple award, multiple Indefinite Delivery/Indefinite Quantity (IDIQ) program with an estimated value of $24.2B. The goal of NC-2 is to support the Air Force mission to deliver the right information, in the right format, to the right place, at the right time – efficient in peace, effective in war, and ensuring success across the spectrum of operations. The Air Force vision is an ambitious transformation of its Information Technology (IT) capabilities to a services-based, interoperable future state. As part of the overall NC-2 program of IDIQs, the Enterprise Integration and Service Management (EISM) IDIQ allows for a broad range of integrated service opportunities that focus on acquiring the types of support and services required to effectively design service-based IT capabilities, integrating them into new or existing capabilities, and proactively managing those services throughout their lifecycle. Deloitte is a prime awardee under the NC-2 EISM contract, which is a multiple award IDIQ for the United States Air Force with a total contract ceiling of $460M. The contract should last up to five years.

Deloitte and NC-2 EISM

The Deloitte team is committed to supporting Air Force IT transformation through enterprise integration and service management as a prime service provider on NC-2 EISM. Our team was carefully selected to provide highly skilled support and worldwide facilities and infrastructure to support global requirements. We have a thorough understanding of the Air Force senior stakeholders’ vision for the EISM program, and bring practical experience of Air Force infrastructure as well as critical experience with Technology Strategy, Business Process Reengineering, Organizational Redesign, Technology Risk Services, Enterprise Architecture (EA), Service-Oriented Architecture (SOA) and Service Architecture (SA). Our team has the ability to manage multiple tasks of widely varying size, focus and complexity, and the talent to deliver practical architectures for technology solutions that can be deployed to provide real-world capability for the Air Force.

NC-2 Task Areas

  • Technology Strategy
  • Enterprise Architecture
  • Communities of Interest (COI)
  • Enterprise Business Process Re-engineering
  • Service Management

Key Features

  • Aligned with the Air Force Service Lifecycle
  • Enables governance
  • Supports development of integrated architectures
  • Facilitates effective use and sustainment of services
  • Changing emphasis on up-front business process improvement, COI ontology, requirements refinement, and architecture 
  • Improved requirements packages for NC2 solutions acquisition and sustainment
  • Results in risk & cost reduction, improved performance

Quick Overview of the NC-2 EISM Contract

  • Air Force use only
  • Multiple award IDIQ
  • $460M ceiling
  • 3-year base period with two 1-year options
  • Contract options: Firm Fixed Price (FFP), Fixed -Price Incentive, Fixed-Price Award Fee (FPAF), Cost, Cost-Plus Fixed Fee (CPFF), Cost-Plus
  • Incentive Fee (CPIF), Cost-Plus Award Fee (CPAF), Labor Hour

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Andre Debose