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Modern software delivery
Delivering value with DevOps and agile enterprise frameworks
Enterprise-wide adoption of Agile, DevOps, and SRE capabilities is complex and requires a fundamental change in mindset and ways of working. Deloitte can help. We enable organizations to build and deliver applications that add value and produce more profitable outcomes with enhanced quality, agility at scale, and accelerated speed to market.
Our Agile services are delivered using commonly used enterprise Agile frameworks including Scaled Agile, Scrum, Kanban, Lean, Extreme Programming, SAFe, and LeSS—or other Agile frameworks you choose. We have the leadership and resources you need to implement Agile quickly—and we work with you to co-create your success.
Though we can use any Agile framework you choose, our preferred framework is Scaled Agile, which provides a stronger structure and is more fit to enterprise-level Agile software development. With Scaled Agile, we can initiate your Agile initiative quickly, no matter where you are in your Agile journey.
Our DevOps strategy and services for software delivery focus on helping you make pivots in four critical areas: process, architecture, culture, and engineering (PACE). To make those pivots, our PACE methodology helps you break down barriers by blending industry experience with engineering and culture to unlock new value from your existing assets.
PACE and the Deloitte DevOps Cloud Platform leverages market-leading third-party software with a proprietary predictive rules-based engine that provides a highly secure and industrialized CI/CD platform for seamless pipeline integrations with any cloud or hosted environment. Learn more about how you can accelerate and de-risk DevOps delivery with Deloitte’s DevOps Cloud Platform.
Our SRE services are implemented through a five-stage framework that guides you in your implementation of SRE capabilities from initial discovery of SRE needs to creating optimized SRE capabilities for your organization. And our SRE services don’t simply manage to a number or a percentage. Instead, we work with you to define “reliability” in terms of customer satisfaction and build capabilities where decisions are driven by hard data.
Our Observability strategy uses metrics, logs, and traces to monitor and make system performance more visible. Applied machine learning helps correlate events and automate problem detection to find answers in system data more quickly. Observability also leverages AI-infused analytics to provide the ability for operations to find problems as systems operate, to debug in real time, and to gain meaningful insights into performance.
The result? Operations and support teams can become proactive to find and fix issues faster (before they become catastrophic), and product teams can implement changes more quickly, which saves both time and money—and increases usability and customer satisfaction.
DevOps Cloud Platform
Simplify software development, delivery, and management complexity
Deloitte’s DevOps Cloud Platform (DCP) enables product teams to ship features—at scale—rapidly, securely, and with the highest quality. With DCP, product teams can fully embrace DevOps services, automation, culture, and lean methods while keeping cost of operations low.
Learn more about DCP
Our Proven DevOps Approach
We have a mature approach to enabling DevOps with our clients. In the last year alone, we’ve had 7,500 projects in which we helped our clients build DevOps practices and teams.
Deloitte was named a Leader in 2023 Gartner® Critical Capabilities for Public Cloud IT Transformation Services, Worldwide.1
Deloitte was named a leader in 2023 Gartner® Magic Quadrant™ for Custom Software Development Services, Worldwide.2
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Our Agile and DevOps approach to software development uses an iterative process that enables you to fail fast and learn from mistakes and continually improve. Re-platformed and refactored applications deliver nimble, scalable, and secure cloud-native microservices at enterprise scale.
Agile and DevOps are customer-centered, and products are developed and updated according to customer needs, so they produce better customer satisfaction. SRE helps ensure that products meet customer expectations, even as those expectations change.
Our Agile and DevOps approach allows you to migrate to cloud and leverage automated, scalable, agnostic infrastructure, resulting in a lower total cost of ownership. Agile and DevOps uses sprint teams to implement changes faster, reducing cost. SRE lowers costs by automating operations, and Observability helps operations teams become more proactive via real-time monitoring and debugging capabilities.
Because Agile and DevOps processes use an iterative and incremental approach and focus on continuous integration/continuous delivery (CI/CD) to iterate, the risk of failure is reduced. SRE lowers risk by uncovering performance issues early in the development process.
SRE can help with performance tracking with service-level indicators, service-level objectives, and service-level agreements that help ensure products are performing as expected and outline measures to improve performance.
With Agile and DevOps, organizational talent is integrated into smaller, autonomous teams blending software engineering and operational skills, with shared accountability for development and stable, secure operations—all to deliver better products.
Implementing Agile and DevOps improves time to value and results in higher value realization that stems from a product, not a project, mentality, which helps you develop and maintain a competitive advantage across an IT portfolio. SRE helps produce value by focusing product developers on value delivery.
DevSecOps—as well as intra-organizational security governance and practice—plays a large part in giving our clients the confidence they need to implement DevOps. Our deep cybersecurity experience, both in cloud and on-premises, can help you build the secure environment needed to develop applications at the speed of DevOps.
Better outcomes
Our Agile and DevOps approach to software development uses an iterative process that enables you to fail fast and learn from mistakes and continually improve. Re-platformed and refactored applications deliver nimble, scalable, and secure cloud-native microservices at enterprise scale.
Higher customer satisfaction
Agile and DevOps are customer-centered, and products are developed and updated according to customer needs, so they produce better customer satisfaction. SRE helps ensure that products meet customer expectations, even as those expectations change.
Lower costs via automation and flexibility
Our Agile and DevOps approach allows you to migrate to cloud and leverage automated, scalable, agnostic infrastructure, resulting in a lower total cost of ownership. Agile and DevOps uses sprint teams to implement changes faster, reducing cost. SRE lowers costs by automating operations, and Observability helps operations teams become more proactive via real-time monitoring and debugging capabilities.
Lower risk
Because Agile and DevOps processes use an iterative and incremental approach and focus on continuous integration/continuous delivery (CI/CD) to iterate, the risk of failure is reduced. SRE lowers risk by uncovering performance issues early in the development process.
Performance tracking
SRE can help with performance tracking with service-level indicators, service-level objectives, and service-level agreements that help ensure products are performing as expected and outline measures to improve performance.
Better products via autonomous teams
With Agile and DevOps, organizational talent is integrated into smaller, autonomous teams blending software engineering and operational skills, with shared accountability for development and stable, secure operations—all to deliver better products.
More value
Implementing Agile and DevOps improves time to value and results in higher value realization that stems from a product, not a project, mentality, which helps you develop and maintain a competitive advantage across an IT portfolio. SRE helps produce value by focusing product developers on value delivery.
Security
DevSecOps—as well as intra-organizational security governance and practice—plays a large part in giving our clients the confidence they need to implement DevOps. Our deep cybersecurity experience, both in cloud and on-premises, can help you build the secure environment needed to develop applications at the speed of DevOps.
Key benefits of Agile, DevOps, SRE, and Observability
Our approach to Modern Delivery is founded upon the belief that organizations can unlock the most benefits when the disciplines of Agile, DevOps, SRE, and Observability are implemented together to bring about holistic organizational change. The benefits of our approach to Modern Delivery are clear
Hover on the benefits to learn more
Client success stories
A large US mortgage lender
The lender wanted to undertake an enterprise Agile transformation initiative to reduce its systems complexity and discover and remediate or sunset outmoded systems.
A large health care insurance company
The organization embarked on a systems consolidation and IT modernization initiative to stay competitive.
A popular social media and content-creation platform
The organization wanted to build a next-gen platform to rapidly scale its operations.
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DevOps Cloud Platform
Deloitte is a market leader in Agile transformation. With more than 12,000 dedicated global Agile and DevOps professionals, averaging 8.5 years of experience across a network of six Agile Hubs, we have delivered more than $1 billion in Agile and DevOps efficiencies and savings from Agile training, coaching, and transformation.
We bring our global reputation for excellence to your digital transformation initiatives. We were named a Leader in the 2023 Gartner® Magic Quadrant™ for Public Cloud IT Transformation Services3 and the 2023 Gartner® Magic Quadrant™ for Custom Software Development Services2 designated as a four-time “Global Service Partner of the Year” with Google Cloud; and are an Amazon “AWS GSI Migration Partner of the Year 2021.” It all adds up to client confidence in our ability to make their transformations happen.
12,000
dedicated global Agile & DevOps professionals
8.5 years'
experience across six Agile Hubs
$1 billion
in Agile & DevOps efficiencies and savings
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Endnotes
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
1 Gartner, Critical Capabilities for Public Cloud IT Transformation Services, By Tobi Bet, William Maurer, Mark Ray, Craig Lowery, Allan Wilkins, Karl Rosander, Tom Sieber, Published 16 August 2023
2 Gartner, Magic Quadrant for Custom Software Development Services, Worldwide, By Luis Pinto, Deacon D.K Wan, Gunjan Gupta, Jaideep Thyagarajan, Ben Pring, Published 27 November 2023.
3 Gartner, Magic Quadrant for Public Cloud IT Transformation Services, By Mark Ray, Craig Lowery, Tobi Bet, Allan Wilkins, Karl Rosander, Tom Sieber, Published 16 August 2023