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Dave leads Deloitte’s US Cognitive Insights & Engagement offering with a focus on sales enablement. As an insurance principal, Dave spent a majority of his 20 year career driving claims and underwriting operational effectiveness before taking on a cross-sector role driving artificial intelligence and science enabled transformation efforts. Aside from insights, his focus is on enabling intelligent automation across all functions and industries as well as on performance improvement and operating model design across all aspects of front office and back office insurance operations including: predictive analytics and strategic pricing, process automation and business rules, claims operations, sourcing and procurement, and customer experience. He speaks and writes often on these topics at numerous trade and professional organizations and in a variety of publications. Dave holds a BS in electrical engineering from Kettering University and a MBA from UNC–Chapel Hill.