Dounia is a Deloitte Consulting LLP principal and Deloitte’s US Chief Commercial Officer. In this role, she leads Growth Platforms—which includes US Ecosystems & Alliances and Technology Relationships—to drive growth by providing clients unparalleled services on the world’s leading technologies.
As US Chief Commercial Officer, Dounia connects business strategists, technologists, designers, engineers, creatives, storytellers, and architects who shape strategy, spark progress, unlock insights, build value, elevate experiences, create client solutions, and enhance operations.
Dounia believes that bringing virtually unparalleled experience, earning trust, and aiming to exceed expectations are the three hallmarks of maximizing each client’s return on investment. Dounia guides her teams with partnership and positivity, and regularly speaks at forums on sales, marketing, and customer transformation. Previously, Dounia served as Deloitte Digital’s Chief Commercial Officer as well as led its Digital Customer offering, where she helped organizations drive new growth, define their ambitions, design customer and employee experiences, and activate new business models through the application of digital technology.
Dounia is passionate about talent development and takes advantage of every opportunity to encourage and support the professional growth of her colleagues and team. When she’s not helping her team deliver successful transformations, you can find Dounia playing golf with her son or training to run her next ultramarathon.
