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Ramya Murali
Principal | Monitor Deloitte
Ramya Murali is a principal with Monitor Deloitte, focused on the Travel and Hospitality sector within Deloitte’s Strategy and Analytics offering. She works with her clients to understand the disruptive trends impacting their business and architect transformation programs to drive growth. Murali co-leads Deloitte’s Consumer Loyalty offering and has served clients across a range of industries, including hospitality, retail, consumer products, manufacturing, food, sports, and distribution services.
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Evolving travel industry marketing and loyalty programs
Explore five ways to create differentiated customer loyalty programs that engage travel and tourism customers in compelling and emotional ways.
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The world remade by COVID-19 for travel and hospitality
Explores various scenarios about how the COVID-19 pandemic could impact the global travel and hospitality industry over the next three to five years.