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Ramya Murali
Principal | Monitor Deloitte
Ramya Murali is a principal with Monitor Deloitte, focused on the Travel and Hospitality sector within Deloitte’s Strategy and Analytics offering. She works with her clients to understand the disruptive trends impacting their business and architect transformation programs to drive growth. Murali co-leads Deloitte’s Consumer Loyalty offering and has served clients across a range of industries, including hospitality, retail, consumer products, manufacturing, food, sports, and distribution services.
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Deloitte: Consumer Perception of Travel Safety Improves as Vaccines Roll Out, COVID Cases Decline
With stronger safety perceptions, net spending intent on travel reaches pandemic high mark but may not return to pre-pandemic levels.
Perspectives
Evolving travel industry marketing and loyalty programs
Explore five ways to create differentiated customer loyalty programs that engage travel and tourism customers in compelling and emotional ways.