Work/Workforce

William D. Eggers is the executive director of Deloitte’s Center for Government Insights where he is responsible for the firm’s public sector thought leadership.

Eggers is the author of numerous books. His new book, Bridgebuilders: How Government Can Transcend Boundaries to Solve Big Problems (Harvard Review Business Press (2023), shows how governments at all levels can more effectively tackle society’s toughest challenges by collaborating with bridgebuilders who bring together different parts of government and tap into other sectors of society.

His other books include: Delivering on Digital, The Solution Revolution, named to ten best-book-of-the-year lists, The Washington Post best seller If We Can Put a Man on the Moon, The Public Innovator’s Playbook, and Governing by Network (2004), the winner of the Louis Brownlow book award, which recognizes outstanding contributions in the field of public administration. He coined the term Government 2.0 in a book by the same name. His books have won numerous other national best-book awards.

Eggers also serves as a fellow at the National Academy of Public Administration, a governance futures council member at the World Economic Forum, an advisory board member at What Works Cities and chairs the Leadership Council for New America.

His commentary has appeared in dozens of major media outlets including the New York Times, Wall Street Journal, The Washington Post, and The Guardian.

John O’Leary is a senior manager with Deloitte Services LP and is the state and local government research leader for the Deloitte Center for Government Insights. Prior to joining Deloitte, he served as the vice president of communications and executive reporting with State Street Bank. O’Leary previously served in multiple senior leadership roles for the Commonwealth of Massachusetts and was a distinguished research fellow at the Kennedy School of Government at Harvard University. He is the co-author of the 2009 Washington Post bestseller, If We Can Put a Man on the Moon.

Amrita Datar is a research manager at the Deloitte Center for Government Insights where she leads research and thought leadership on the future of work and workforce issues. Her work focuses on emerging trends at the intersection of technology, business, and society and how they impact public sector organizations.

Sushumna Agarwal is a research specialist with the Deloitte Center for Government Insights, Deloitte Services LP. She researches workforce issues at the federal, state, and local government levels and her primary focus is on applying quantitative techniques to enable data-driven research insights.

Ipshita Sinha is a research specialist with the Deloitte Center for Government Insights, Deloitte Services LP. Her research focuses on addressing key health policy issues facing government health agencies. She also closely tracks the impact of digital health technologies on public health strategies and policy-making, with a particular focus on advancing health equity through innovative healthcare delivery and improved patient outcomes.

Glynis Rodrigues is a researcher with the Deloitte Center for Government Insights. Her research focuses on topics across government like public trust, transportation, and future of cities.