What is a resilient organization?
Thrive before, during, and after adversity
Resilience is not a destination; it is a state of being. A resilient organization doesn’t ride out a crisis, returning to business-as-usual once disruption ends. It instead transforms with the environment, building new attitudes, beliefs, agility, and structures into its DNA that don’t just enable recovery. They drive the organization forward—fast.
Go beyond just responding positively to change. A resilient organization seek to absorb and influence change with the confidence to accept challenges and learn from experience.
Our global findings revealed 3 common themes:
Resilient organizations outperform in times of disruption
2020 accelerated resilience for some; exposed gaps for more
Resilience is deliberate. It requires desire, effort, investment, and action to cultivate and maintain
Is your organization resilient?
In this video, Anthony Viel, Deloitte Canada CEO and Partner, and Roxana Greszta, Partner and National Organizational Resilience Leader, discuss the traits of the most resilient organizations and the key actions that leaders today should consider when building resilience for their organizations.
Our approach
A more resilient organization will achieve resilience by design, safeguard it through change, and demonstrate it in adversity. It has the right mind-set, strong leadership, and a transformative approach to risk. We help organizations focus on what-if and the what-next scenarios to anticipate shifts and identify unexpected risks.
Scenarios to build resilience
Three pillars of a resilient organization
Resilience through change
Creating an environment that enables flexibility to change while still maintaining a high level of resilience through any transformation it undertakes.
Resilience by design
Designing and executing the long-term journey toward organizational resilience.
Resilience in adversity
Having the right governance, controls, contingency plans, and roles and responsibilities to meet adversity and disruption as it arises.
Financial resilience
Be better prepared to withstand events that impact your liquidity, income, and assets.
Operational resilience
Ensure your people, data, technology, facilities, supply, and demand can absorb
Reputational resilience
Be more responsive to external perceptions of your organizations, creating a foundation of trust
Don’t wait for the next crisis
Resilient organizations outperform in times of disruption. Take a proactive approach to building resilience. We can show you how.
Featured Insights
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Toward true organizational resilience
Deloitte's Global Resilience Report
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The resilient organization
How executives can reimagine resilience for their organizations—putting purpose at the core
Additional resources
Centre for Climate Action
Learn how we could create a more resilient and sustainable future for your organization and the environment
Future of trust
As we recover, reopen, and rebuild, it’s time to rethink the importance of Trust. At no time has it been more tested or more valued in our leaders and each other. Trust is the basis for connection
Economic updates
Deloitte dedicated team of economists working closely with our industry leaders across Canada and the globe, apply economic thinking to everyday business problems
Responsible Business blog
Insights on connecting trust, resilience, and security to create enduring success and responsible business
Operational resilience
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Resilience by design
Financial services operating models and operational resilience
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Improve your grip on risk governance
Boost performance | Be responsible | Build trust
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Ransomware, breaches and more: evolving cyberthreats in the pandemic era
A cybersecurity trends series
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Exposed Heard Hacked Handled Empowered
To defeat a hacker, start by thinking like one
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An integrated cyber approach to your cloud migration strategy
Building greater business and technology resilience
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How digital transformation—and a challenging environment—are building agility and resilience
The pandemic has shown CEOs the need to future-proof the business
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Future of Controls
A bold and positive vision
Reputational resilience, trust & corporate purpose
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Leading with trust in the family enterprise
How to thrive in a disrupted market
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Built to flourish
Organizations that know why they exist and who they’re built to serve may be uniquely positioned to navigate unprecedented change
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Ignored Focused Sourced Flipped J'adored
How Deloitte helped a large fast food company become a leader in sustainability
Industry insights
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Cultivating resilience through culture and a focus on well-being
In conversation with Andrew Pateman of Canadian Blood Services
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Pivoting through a pandemic
In conversation with Priyal Thakrar of Infrastructure Ontario
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Ready for anything
In conversation with Ernest Chui of Ontario’s Workplace Safety and Insurance Board
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The trust factor in transportation
Jennifer Gray, chief financial officer of Metrolinx, on why communication is key to building resilience and trust
Resilient work, workforce, and workplace
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The ROI in workplace mental health programs: Good for people, good for business
A blueprint for workplace mental health programs
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Uncovering the hidden iceberg
Why the human impact of COVID-19 could be a third crisis
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Building the future – ready workforce
Unleash the potential of your organization and people
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Lagging Shifted Coached Moved Leading
What does data know about people
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Under pressure
Senior leaders’ state of well-being and resiliency compromising post-pandemic recovery
Financial resilience
