Case studies
Cross border manufacturing enterprise CRM migration to cloud
Reduce costs and increase efficiency for localized operations
Ecosystems & Alliances│ Client Success stories
Published date: 24 October 2024
Cross border manufacturing enterprise CRM migration to cloud
Reduce costs and increase efficiency for localized operations
Digitization and localized operations are the necessary path for multinational enterprises to achieve sustainable growth in the Chinese market. Based on comprehensive and detailed customer research and evaluation, Deloitte has partnered with Alibaba Cloud to implement CRM migration to the cloud for clients and optimize enterprise IT governance strategies. Taking the cloud as an opportunity, we aim to assist client in promoting comprehensive digital transformation.
About Client
With over a century of expertise, the client leads in innovative technology. It focuses on R&D, manufacturing, and sales of electronic and electrical products, consistently appearing on the Fortune Global 500. Established in China for over 40 years, its products are integrated into homes, offices, factories, and infrastructure. The client commits to delivering smart, safe, efficient, and energy-saving solutions for production and daily life.
Requirements
To promote high-quality development of enterprises and create new quality productivity, customers actively embrace the new wave of digitalization in the Chinese market. They regard public cloud as key driving force for enhancing operational efficiency and reducing costs. Client aims to leverage cloud platforms to accelerate business growth and achieve comprehensive digital transformation.
- Enhance cloud platform infrastructure planning and optimize enterprise IT governance solutions
- Deploy the Alibaba Cloud platform environment, assist in migrating the current CRM system to the cloud, and complete the interconnection between cloud
Solutions
Research evaluation |
Design deployment |
Implement operation & maintenance |
· Clarify client needs and conduct research on their current IT governance standards · Jointly evaluate the cloud usage environment and migration feasibility with Alibaba Cloud · Conduct a investigation of the existing system to confirm key information such as business division and data volume |
· Complete Landing Zone planning and CRM cloud deployment solution design (including Alibaba Cloud resource management, cloud platform account, network, system security, compliance, operation and maintenance management solution design, etc.) |
· Alibaba Cloud resource deployment and cloud environment configuration (including multi account structure, identity and access, network configuration, security protection, logging, etc.) · Deliver IT governance solution proposal and provide professional advice on continuous optimization, long-term operation and maintenance management. |
Achievements
Deloitte has partnered with Alibaba Cloud's Public Cloud Business Unit to design cloud platform infrastructure and deploy CRM systems to migrate to the cloud, assisting client build cloud management capabilities while laying the foundation for comprehensive digital transformation in the future.
Deloitte | Alibaba Cloud
As a global strategic partner of Alibaba Cloud, Deloitte leverages market leading innovation capabilities, professional insights, and industry experience with Alibaba Cloud's cutting-edge technology to establish a global alliance network, committed to providing high-quality and comprehensive solutions for Chinese enterprises going global and multinational enterprises operating in China, creating value growth for clients and winning market reputation.
Please contact Deloitte:
Steven Guan
Deloitte China Alibaba Alliance Leader
sguan@deloitte.com.cn
Zhang Zhi Gang
Deloitte China Consulting Business Director
zhigzhang@deloitte.com.cn
If you have any questions, please contact: cnalliance@deloitte.com.cn