About us
About Us
Founded in 1992, Integrated Enterprise Solutions Limited (IES) is a professional IT consulting company specializing in providing customized IT solutions in Hong Kong. We leverage strong technical skills and business knowledge in delivering solutions to enterprises mainly in the Government of Hong Kong Special Administrative Region (HKSAR), banking, finance, telecommunications, healthcare, and consumer products industries.
IES has been one of the contractors in the Standing Offer Agreements for Quality Professional Services (SOA-QPS) of the Government of Hong Kong Special Administrative Region (HKSAR) for providing System Implementation and Maintenance Support Services since December 2005.
In June 2022, IES joined Deloitte to support its consulting team to capture large-scale system transformation projects in the Smart City ecosystem and expand its capabilities to provide innovative IT solutions to its clients in the public sector. It leverages IES's proven expertise and experience with the Hong Kong Government since 2000 and aligns with Deloitte's Advise-Implement-Operate Strategy.
Vision
Be a professional IT solutions provider that provides one-stop service to enterprises from feasibility study, system analysis & design, system integration & implementation, to helpdesk support, system maintenance, and network support.
We strive our best to maintain long-term partnership with our clients and grow our business together by building mutual trust, respect and understanding.
Mission
- Address our client’s business needs and provide customized IT solutions
- Maintain our best practices and extensive industry experience for development and support
- Deliver reliable systems to achieve the highest client satisfaction
- Resolve issues in a timely manner with identification of the root cause
- Explore and exploit the latest technology such as cloud service, machine learning, digital marketing and analytics
Quality Policy
We are committed to providing end-to-end and cost effective IT solutions to fulfill our clients’ requirements and satisfactions on time and under budget with an aim to build and develop a sustainable relationship with them.
Quality Accreditation
IES has been accredited by Hong Kong Quality Assurance Agency (HKQAA) and successfully achieved ISO 9001:2015 (Quality Management System) certification for the Provision of IT solutions on System Analysis & Design (SA&D), System Implementation & Integration (SI&I) and System Maintenance & Support (SM&S) processes since November 2016.
Our quality system covers the entire professional system development and implementation service starting from preparing tender proposals to delivery of products and services, as well as post-delivery activities such as helpdesclientk support and system maintenance.
This accreditation showcase sour ability to consistently provide high quality IT solutions and services that meet the needs of our customers and all applicable statutory and regulatory requirements with an aim to maximize customer satisfaction through process improvements and assurance of conformity.
