As our customers’ problems have become more complicated, entangled, volatile, uncertain and ambiguous, there is no easy way to address these issues with traditional IT solutions. Such trend has triggered a profound rethinking of the use of technologies in a much wider spectrum, as well as the drive to adopt more innovative and creative development methodologies.
Open Collaboration is one of our key initiatives where we align with different domain experts for providing turnkey solutions to our clients. For example, to embark on digital transformation, we have sought advice from construction industry experts on the adoption of building plan in electronic format following Building Information Modeling (BIM) standard. We are also working with some BIM consultancy company to explore the opportunities for integrating Information Technology with BIM for facility management, i.e. treat building plan in BIM format as a digital asset to provide continuous values for its on-going facility management.
To cope with the new development of electronic health record, we have explored the use of Digital Imaging and Communications in Medicine (DICOM) by incorporating patients’ medical image into their health records. In commercial sector, we have also applied Digital Marketing concept to help boost our clients’ sales revenue and customer loyalty by leveraging digital channels including websites, email, social media, Google search and so on.
To accelerate our service delivery, we also seek to improve our application development process by adopting Agile development approach, continuous integration, delivery and deployment through automation in certain suitable projects. We also employ latest technologies such as artificial intelligence, cloud computing, information visualization, as well as next-generation programming languages (e.g. Python and R) to extend our services coverage. We are also building partnership with various vendors on edge computing technology to explore its use in our clients solutions.
We have sound track records in providing IT professional services to the Government of HKSAR including projects acquired under SOA-QPS and open tender. Apart from the Hong Kong Government, we also serve the private sector from banking, finance, telecom, healthcare, and consumer goods industries.