System Maintenance & Support

System maintenance and support is one of our key service areas to our clients where some of these systems are not developed by us in the first place. We assist our clients with managing the daily support services that free them up to focus on their business operation. Our services include Helpdesk Support, Technical Support, IT Security Services, periodic health check, Problem Management, Business Continuity and Disaster Recovery, Configuration Management, Human Resources Management, Service Management and Project Management, Procurement, as well as the ongoing System Enhancements. We also provide programme management services to support our clients' applications to meet the stated service level agreement in various aspects. Successful case reference is as below.