Allyship is not something to be "provided" but “normalized" ~ “Preferred Gender" at Deloitte Tohmatsu Group ~ Bookmark has been added
From human rights and Diversity, Equity and Inclusion (DEI) perspectives, Deloitte Tohmatsu Group strives to create an environment where each and every talent thrives as their authentic self and make an impact that matters. As part of our efforts, we empower the concept of “self-ID”, which values and respects each person’s choice on how to represent/disclose one’s identity. In 2024, Deloitte Tohmatsu Group has updated section on gender in our HR information system to add a new column called “Preferred Gender”.
By introducing "Preferred Gender," our talent may register gender that may be different from their gender on their passport. This is completely optional and if they choose not to register their “Preferred gender”, their legal gender will be applied in the system. Each information is managed at a different level in the system, and security including access rights is strictly controlled. Only limited personnels have access to "legal gender", such as those in charge of matters where legal gender is required for legal or business purposes, such as tax, social insurance etc. If gender information is required for any other purposes, "Preferred Gender" is used in an appropriate manner based on internal information management rules.
There were two major reasons for implementing “Preferred gender.
First, under the current system in Japan, there are strict requirements for changing legal gender (gender on Family Registration/passport), and there are persistent environmental and structural challenges for transgender persons and other LGBT+ members to thrive as their authentic selves.
Second, as an organization, we have been looking for ways to be more inclusive. Since around 2018, we revised HR system and welfare system to accommodate LGBT+ talent, and in recent years have been focused on internal and external awareness and community activities. On the other hand, due to the environmental and structural challenges mentioned previously, we have been handling each case individually as each case is unique, which made us to think it might have given an impression that these cases are “exceptions” and required “special” treatments for LGBT+ members to thrive as their authentic selves.
To tackle this challenge, we have decided to introduce "Preferred Gender," which focuses on "incorporating exceptions into our everyday process." Therefore, there were many priorities from different perspectives, such as "inclusion of LGBT+ members" and ensuring high safety and ethics and reducing risks. The system was introduced after careful and thorough discussions and verifications with various stakeholders, including not only those concerned, but also internal divisions such as HR and IT, as well as vendors for system modification, after adjusting the requirements and operational details.
Our group manages information based on a basic policy that "gender means Preferred Gender" throughout our group. However, our talent register “Preferred Gender" only when they wish to do so, and we do not leverage this system to ask anyone to come out.
The fact that many LGBT+ people choose not to disclose their sexual orientation or gender identity to most of their colleagues, as demonstrated in the Deloitte research (LGBT+ Inclusion @ Work: A Global Outlook), and individual choices should be respected as coming out is a personal choice. At the same time, 90% of those who have widely come out to colleagues in the organization answered that “the reason for coming out was largely due to the organizational culture,” which suggests that being able to represent one’s authentic self depends on how organizations and its people respect human rights and DEI.
We believe that the introduction of "Preferred Gender" is not only from the perspective of LGBT+ inclusion, but also as a way of helping to build a workplace where talent thrive as their authentic selves, and ultimately a more inclusive society for all.
"Diversity, Equity, & Inclusion (DEI)" has been one of the key management strategies at Deloitte Tohmatsu Group -to drive the organizational and client growth to be leveraged for social impact. DEI Team is a group of DEI professionals to closely work with the top management -to design and implement a wide range of initiatives to turn various "differences" into a source of “strength”. The team is also committed to make an impact that matters in fostering further inclusive society. (See further details from HERE).