Press releases

Deloitte Japan to support the implementation and operation of “COVID-19 Public Health Center Business Support Cloud Package” developed by Salesforce.

In alignment with Salesforce's free provision of the “COVID-19 Public Health Center Business Support Cloud Package”, Deloitte Japan will provide system implementation and operational support services to health centers.

This is an English translation of the news release issued by Deloitte Tohmatsu Group on April 13, 2020. If there is any discrepancy between the Japanese version and the English translation, the Japanese version shall prevail.

TOKYO, JAPAN, April 13, 2020 — Deloitte Japan (Deloitte Tohmatsu Group) will begin to provide the implementation and operation support services of the “COVID-19 Public Health Center Business Support Cloud Package” developed by Salesforce to public health centers in Japan.

With the expansion of the COVID-19, public health centers across Japan are carrying out a number of complex tasks, including the management of PCR inspection tests and epidemiological surveys, identifying and reporting close contacts and suspected cases, and managing various aggregates. Deloitte Japan will work with Salesforce to contribute to a significant reduction in these operations.

The COVID-19 Public Health Center Business Support Cloud Package will provide free of charge to public health centers nationwide until September 30, 2020. For details, please refer to Salesforce’s press release announced today.

COVID-19 Public Health Center Business Support Cloud Package

The COVID-19 Public Health Center Business Support Cloud Package will be provided to public health centers nationwide with the purpose of significantly alleviating rapid increases in business workload such as consultation, inspection, aggregation, and reporting at public health centers, and to advance information sharing. This package includes inquiry management functions, PCR inspection management, epidemiological survey management, close contact management, and various aggregate management.

Salesforce's press release on this matter can be found below. You can find out more about the COVID-19 Public Health Center Business Support Cloud Package and partner companies. 

In addition, we will work with our sales force partners to provide information on the introduction and operation support services to public health centers.

Media contact:

Deloitte Tohmatsu Group, Public Relations
Tel: 03-6213-3210 Email:

Deloitte Tohmatsu Group (Deloitte Japan) is a collective term that refers to Deloitte Tohmatsu LLC, which is the Member of Deloitte Asia Pacific Limited and of the Deloitte Network in Japan, and firms affiliated with Deloitte Tohmatsu LLC that include Deloitte Touche Tohmatsu LLC, Deloitte Tohmatsu Consulting LLC, Deloitte Tohmatsu Financial Advisory LLC, Deloitte Tohmatsu Tax Co., DT Legal Japan, and Deloitte Tohmatsu Corporate Solutions LLC. Deloitte Tohmatsu Group is known as one of the largest professional services groups in Japan. Through the firms in the Group, Deloitte Tohmatsu Group provides audit & assurance, risk advisory, consulting, financial advisory, tax, legal and related services in accordance with applicable laws and regulations. With about more than 10,000 professionals in nearly 40 cities throughout Japan, Deloitte Tohmatsu Group serves a number of clients including multinational enterprises and major Japanese businesses. For more information, please visit the Group’s website at

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Deloitte Asia Pacific Limited is a company limited by guarantee and a member firm of DTTL. Members of Deloitte Asia Pacific Limited and their related entities, each of which are separate and independent legal entities, provide services from more than 100 cities across the region, including Auckland, Bangkok, Beijing, Hanoi, Hong Kong, Jakarta, Kuala Lumpur, Manila, Melbourne, Osaka, Shanghai, Singapore, Sydney, Taipei and Tokyo.

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