Cloud innovation: AI-fueled entrepreneur– Deloitte On Cloud Blog | Deloitte US has been saved
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In Deloitte’s State of AI in the Enterprise, 3rd Edition, 83% of respondents said artificial intelligence (AI) will be very or critically important to their organization’s success in the next two years. Taking an AI-everything strategy that spans internal operations and external customer experiences requires a high level of data maturity and machine learning (ML) capability across organizations, and many are looking to cloud ML infrastructures to support these types of programs.
To give an example of how organizations might use the cloud to enable AI customer and operational processes simultaneously, let us look at the auto industry. A vehicle’s dashboard sends an alert to the owner that the car’s digital maintenance system has identified a part that needs to be replaced. The system provides the owner with the nearest service station, which is a short distance away, and secures an available appointment. The owner accepts the appointment and follows the GPS to the service station, which has preapproved his insurance claim for the required part. The system then automatically adjusts the company’s inventory management system to account for the part being purchased. The cloud allows the organization to bring AI everywhere across its user experience and back-end operations.
The cloud has an important role to play in helping the chief data officer and chief data scientist bring AI to all corners of the organization to become an AI-fueled entrepreneur.
Business and technology strategies for the AI-fueled entrepreneur
The AI-fueled entrepreneur’s cloud innovation strategy focuses on four key business outcomes:
Given these business requirements, the AI-fueled entrepreneur’s cloud innovation program would benefit from being:
To learn more about how cloud innovation can support a range of different business scenarios, read our full blog series discussing four cloud innovation scenarios, reactive responders, experience innovators, and proactive data defenders, and check out our Deloitte Insights article, “A new framing for cloud innovation.”
As the chief cloud strategy officer for Deloitte Consulting LLP, David is responsible for building innovative technologies that help clients operate more efficiently while delivering strategies that enable them to disrupt their markets. David is widely respected as a visionary in cloud computing—he was recently named the number one cloud influencer in a report by Apollo Research. For more than 20 years, he has inspired corporations and start-ups to innovate and use resources more productively. As the author of more than 13 books and 5,000 articles, David’s thought leadership has appeared in InfoWorld, Wall Street Journal, Forbes, NPR, Gigaom, and Lynda.com. Prior to joining Deloitte, David served as senior vice president at Cloud Technology Partners, where he grew the practice into a major force in the cloud computing market. Previously, he led Blue Mountain Labs, helping organizations find value in cloud and other emerging technologies. He is a graduate of George Mason University.