Deloitte Announces Accelerated Workplace Solution With ServiceNow to Streamline Workplace Management and Enhance Employee Experience

NEW YORK, Oct 30, 2023 — Deloitte today announces Accelerated Workplace™, a new, preconfigured workplace management solution built on the ServiceNow Platform to improve value realization and decision-making, all while providing a scalable model that adapts to evolving organizational needs. By combining Deloitte’s deep real estate domain experience and extensive technology talent pool with ServiceNow’s Workplace Service Delivery solution, Accelerated Workplace helps streamline clients’ business processes, unite disparate workplace services and ultimately enhance employee experience.

In today's hybrid work environment, organizations grapple with outdated technologies, disjointed tools, and siloed legacy systems. This fragmented infrastructure not only undermines productivity and impacts employee morale, but also obstructs visibility into workspace performance to ultimately impede strategic decision-making relative to the broader real estate portfolio. In leveraging Deloitte’s ServiceNow industry knowledge and proven workplace transformation methodology, Accelerated Workplace helps solve for these issues of the past, centralizing workplace services including space, reservations, wayfinding and visitor management with adjacent facilities and IT workflows.

“Thriving in the digital age means providing a unified workplace services experience that caters to the diverse needs of your workforce — yet we continuously see organizations struggle to modernize their tech. That’s where Accelerated Workplace comes in,” said Michael Gordon, Real Estate Strategy & Sustainability leader and managing director, Deloitte Consulting LLP. “By connecting your people, services, places and technology, this platform creates a differentiated employee experience that drives value for your business at scale.”

As a real estate and workplace domain offering, Accelerated Workplace delivers optimized corporate real estate dashboards and reports across client industries built with human-centered design. With a library of off-the-shelf accelerators at the ready, this solution enables informed decision making based on timely access to relevant occupancy data and empowers employees to manage simple issues in a self-service capacity supported with automated workflows. By providing curated workplace insights on a centralized platform, ServiceNow's Employee Center, Accelerated Workplace creates that needed unified experience for smarter and more agile workflows.

“The concept of work and the workplace continues to evolve at a rapid pace, with digitization becoming a key factor in empowering successful virtual and in-person experiences,” said Scott Fuller, VP and GM, Workplace Service Delivery, ServiceNow. “By kickstarting workplace services’ re-design with Deloitte’s Accelerated Workplace solution, our joint clients can accelerate speed to value for their business and most importantly, for their employees.”

This solution comes on the heels of several announcements from the ServiceNow and Deloitte alliance, including Deloitte and ServiceNow’s recent alliance expansion to integrate Now Assist Generative AI capabilities with Deloitte’s Operate services globally. Additionally, Deloitte launched its new ServiceNow Assets & Solutions Group (ASG), a dedicated team built to harness the power of the ServiceNow platform to deliver industry-specific outcomes for customers. Deloitte has been presented with several ServiceNow awards in 2023, including: Americas Service Provider Partner of the Year, Worldwide Manufacturing Industry Partner of the Year, Worldwide Built with ServiceNow Offering Partner of the Year, Worldwide Employee Workflow Partner of the Year, APJ Customer Workflow Partner of the Year, and EMEA Transformation Partner of the Year.    

To learn more about Accelerated Workplace and the Deloitte and ServiceNow alliance, visit: https://www2.deloitte.com/us/en/pages/consulting/solutions/servicenow-alliance-workplace-service-delivery.html

About Deloitte
Deloitte provides industry-leading audit, consulting, tax and advisory services to many of the world’s most admired brands, including nearly 90% of the Fortune 500® and more than 8,500 U.S.-based private companies. At Deloitte, we strive to live our purpose of making an impact that matters by creating trust and confidence in a more equitable society. We leverage our unique blend of business acumen, command of technology, and strategic technology alliances to advise our clients across industries as they build their future. Deloitte is proud to be part of the largest global professional services network serving our clients in the markets that are most important to them. Bringing more than 175 years of service, our network of member firms spans more than 150 countries and territories. Learn how Deloitte’s approximately 457,000 people worldwide connect for impact at www.deloitte.com.

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