John Willis on how Deming’s theories can elevate software engineering

Improving software engineering: John Willis on how Deming’s theories can enhance the development process

In this first episode of a three-part series, Mike Kavis sits down with John Willis, DevOps expert and author of the book, “Deming's Journey to Profound Knowledge.” John recounts his DevOps journey and why he wrote about Dr. W. Edwards Deming’s management principles. He argues that Deming’s theories can be directly applied to software engineering to improve the development process and that two of Deming’s concepts—psychological safety and systems thinking—are absolutely critical. 

Deming said that when you're dealing with complexity...think of complexity of using a lens. And he called this thing system of profound knowledge.

John Willis is the founder of Botchagalupe Technologies. An accomplished author and innovative entrepreneur, John is passionate about exploring the synergy between technology and the transformative principles of Dr. W. Edwards Deming.

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