Cloud and AI can help airports enrich customers' experiences

How AeroCloud helps airports leverage cloud and AI to enrich the customer experience

In this episode, David Linthicum talks with AeroCloud Systems Ltd. CEO George Richardson about how his company helps airports leverage cloud and AI to make better decisions that lead to improved customer experiences. George’s take is that cloud and AI enable airports to connect disparate data sources, analyze data more effectively, and use it to transform their operations. The result? Enriched customer experiences that produce higher revenue and—potentially—increased market share.

When you understand how much data you’ve got…and what data is of value to you, you can start to tweak things within the airport that make the passenger experience better.

George Richardson is CEO of AeroCloud Systems Ltd. He leads AeroCloud’s commercial operations. AeroCloud harnesses the power of AI and machine learning to help airports streamline operations, enhance the passenger experience, and maximize revenue.

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