2021 procurement outlook

Four key priorities for procurement organizations in the year ahead

The COVID-19 pandemic affected all industries—and in procurement, the health crisis exposed the ramifications of disjointed processes and technologies. Yet, some enterprises are faring better than others in the evolving postpandemic world. Discover how those organizations recovered so quickly.

Focus areas coming out of the crisis

Looking ahead, though the ramifications of the pandemic will reverberate, we see there being four key areas that will drive procurement priorities and strategies in 2021 and beyond. The common theme across all is the evident need for holistic transformation to best-in-class procurement.

The next normal

With COVID-19 vaccines already being deployed, the pandemic’s end is in sight. Looking ahead, there’s the potential for there to be winners and losers in procurement based on which enterprises move quickly to bring together agility, efficiency, resilience, and strategy. The moment is now to reshape and elevate procurement. Those who seize the opportunity to invest and grow will be positioned to thrive in times of calm and prepared for whatever the future brings.

The Deloitte and Coupa alliance

For more than a decade, Deloitte and Coupa have worked with enterprises across the globe to transform their procurement operations and unleash growth and value. Conceived and refined through years of implementations, our methodology leverages design thinking and accelerators to drive the timeline, capture value, minimize risk, and bring your category management strategy to life.

Get in touch today to begin your procurement journey

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Get in touch


Don Good
Global Coupa practice leader



Max Goralnick
US Coupa practice leader


Ryan Flynn
Supply Chain TPRM leader



Cheryl Fudge
Coupa senior sales executive


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