COVID-19: Service, sales, and marketing transformation impact: An on-demand webcast series has been saved
About us
COVID-19: Service, sales, and marketing transformation impact: An on-demand webcast series
Explore insights for sales, services, marketing, and more
With so much uncertainty brought on by COVID-19 and businesses scrambling to rework how they interact with customers, what steps can brands take to create positive and effective customer experiences while navigating the new normal?
The road to recovery for service, sales, and marketing
Contact center series | Managing sales teams in uncertain times | Marketing momentum series
Contact center series
Deloitte’s contact center webcast series helps define a path forward to help executives address changes in contact center operations and customer expectations. Explore ways contact centers are addressing shifts in type of request and volume as the market reengages.
 |
Contact Center: COVID-19: Respond, Recover, and ThriveInsights and Trends from our Webinar SeriesDeloitte’s Contact Center practice leaders defined a three phase path forward to help executives address changes in contact center operations and customer expectations. |
Back to topManaging sales teams in times of crisis
In past crises, sales organizations have often been vulnerable targets for cost-cutting. The net effect is often a loss of earning power and failure to capitalize on opportunities. When considering the customer and marketing impacts of COVID-19, effective customer engagement and sales will be critical for companies to thrive in the new normal.
Marketing momentum series
As business and consumer environments continue to evolve, marketers are thinking about how to position their businesses to recover and thrive. Our marketing momentum series features dialogue with Deloitte leaders, covering everything from customer acquisition in times of change to the role of CMOs in marketing transformation.
Additional content
COVID-19: How immersive experiences can help accelerate critical learning
Explore immersive learning and how companies can integrate it with their broader learning program.
Duration: 53 min
Register now on-demand
