Mobilize your response to COVID-19: Monitor staff exposure, build a risk profile, access a knowledge data base, create an internal information sharing forum and more.

The DeloitteRESOLVE solution and ServiceNow’s four applications are being offered complimentary until September 30, 2020.

About the solution

DeloitteRESOLVE for COVID-19 is a business solution created by Deloitte using ServiceNow technology to help organizations monitor staff exposure, build a risk profile and create an internal information forum as a component of their COVID-19 response plan. Where permitted, functionality might include tracking travel, public exposure, personal health monitoring and mapping interactions with infected persons. The DeloitteRESOLVE solution can also supply critical information to staff such as policies, procedures and relevant news to best respond to the outbreak.

The solution has been tested and functioning in the marketplace for several months. It can be installed on an existing ServiceNow instance or hosted by Deloitte’s managed services.

Connect with us today for more information

ServiceNow’s Emergency Response Applications

These applications were released on March 16, 2020 to help address the pandemic.

  1. Emergency Response Operation: Assists state and local governments in incident resource planning and activation
  2. Emergency Outreach: Notifies employees of safety measures and enables them to self-report health status
  3. Emergency Self Report: Enables employees to report quarantine status and confirm return to work
  4. Emergency Exposure Management: Identifies illness exposure among employees

Deloitte can deploy these apps in your ServiceNow environment or host them through Deloitte’s managed services. Download the overview.

Additional ServiceNow COVID-19 Assistance

Do you have any other COVID-19 business challenges? Deloitte can help assess if ServiceNow can solve these issues. Please contact us to learn more.

For more information and guidance from Deloitte on how businesses can respond to COVID-19, visit our Combating COVID-19 with Resilience hub.

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About the Deloitte and ServiceNow alliance

Deloitte optimizes business outcomes by leveraging ServiceNow as an end-to-end digital workflow platform. We don’t just implement ServiceNow to automate your current processes -- we reimagine how work gets done, delivering material improvements in revenue and cost reduction while optimizing the employee and customer experience.

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Dejan Slokar

Dejan Slokar

Partner, Global Alliance Leader, Canada

Dejan is a Partner in Deloitte's Technology practice, working with Deloitte clients globally. He focuses on enterprise service delivery transformation across functions and industries and brings over 2... More

Den Roenfeldt

Den Roenfeldt

Americas Alliance Leader, Deloitte Consulting LLP

Den is a Technology Strategy & Transformation principal focused on delivery of large complex global IT strategy, and implementation programs using cloud, custom and commercially available applications... More

Matt Dalton

Matt Dalton

Partner, Asia-Pacific-Japan Alliance Leader

Matt is a partner in the Enterprise Operations team within the Consulting service line of Deloitte. His passion is advising on and driving technology- enabled change. He speaks from experience, having... More

Sean Pepper

Sean Pepper

Partner, EMEA Leader, Deloitte MCS Limited

Sean is a partner with Deloitte’s North-South Europe firm, leading Deloitte’s UK Service Management, Outsourcing Advisory Services and IT Financial Management businesses. Sean sponsors Deloitte’s Busi... More