operate edge next generation



Next-generation Operate Services delivery platform

OperateEdge is Deloitte’s proprietary operational automation platform that integrates with your existing application infrastructure, IT Service Management, and DevSecOps tools to drive orchestration for and actionable insights into all activities associated with effectively managing enterprise technology operations.

Enterprise operations transformation

Executives are looking to transform their organizations to more nimble and innovative teams who can make proactive, data-driven decisions to manage their enterprise operations. OperateEdge uses artificial intelligence and machine learning to achieve deeper operational insights and orchestration to help transform your organizations’ operations and drive greater business outcomes.

The capabilities provided by OperateEdge help integrate domain silos, manage multiple ongoing maintenance and enhancement releases, connect operations to business outcomes, and troubleshoot issues more effectively and efficiently. In short, with OperateEdge doing its part to “keep the lights on,” in a superior manner, you can devote more time and attention to drive new business value and respond to changing priorities.

Key OperateEdge features

The power behind OperateEdge comes from the variety of functionality it delivers. The platform has modules to provide timely orchestration across key activities, predictive analytics for deeper insights, and enhanced decision-making, so that you can better manage your operations and deliver value.

Delivery management

Manage service delivery enabled through AI and cognitive technologies for effective transition management, knowledge management, risk management, program management, and development of applications.

Service management

Manage and enhance IT services using predictive insights and dashboards to understand incidents, service requests, and change request trends and to forecast future work volume and help drive efficiencies.

System management

Leverage AIOps-driven insights to increase transparency into application and infrastructure health, predict future performance, accelerate root-cause analysis, and implement corrective actions.



Get in touch

Ayan Chatterjee

Ayan Chatterjee

National Managing Principal, Operate Services

Ayan is Deloitte Consulting’s National Managing Principal for Operate Services, a multi-billion dollar business which includes capabilities such as application and cloud management services, analytics... More

Sam Kapreilian

Sam Kapreilian

Principal | Deloitte Consulting LLP

Sam is a principal in Deloitte Consulting and serves as Deloitte’s senior relationship leader with NASA. He also has responsibility for Deloitte’s managed services marketplace across government and pu... More

Punit Lochan

Punit Lochan

Managing Director | Deloitte Consulting LLP

Punit is a managing director in Deloitte Consulting LLP, within the Government and Public Services Customer and Marketing offering portfolio practice. He brings over 23 years of enriching experience i... More

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