Services

Deloitte’s Data Modernization Solutions

Reduce and resolve utility outages, track metrics, and enhance customer service by providing accurate and timely restoration information.

Deloitte’s implementation of our Data Modernization Outage and Analytics solution helps utility providers resolve outages quickly by providing the framework, dashboards, models, and implementation of artificial intelligence (AI) capabilities that turn data into actionable insight.

Use existing utilities data to unlock new value

In our energy-dependent world, utility companies must resolve outages as quickly as possible. Deloitte’s Outage and Analytics Platform makes it easy to capture outage data, make informed inferences based on that data, and guide smarter decision-making using:

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Cloud-based streaming

Deloitte’s Outage and Analytics Platform leverages batch and streaming pipelines using scalable cloud services.

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Intuitive data visualization

Deloitte’s Data and Analytics Services for creating rich visual dashboards provide insights into key metrics across outages, customers, revenue loss, and geographies.

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Predictive analytics

Using a XgBoost machine learning (ML) model to predict daily outages based on weather, ML model for variance analysis and data anomalies.

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Artificial intelligence (AI)

Deploying AI with Natural Language Query interface for exploratory data analysis, predictions, and historical trends.

Six key benefits of data modernization for outage analytics

How does Deloitte’s Outage and Analytics solution make a difference? By providing:

  • Accelerated time to value for operational outage key performance indicators (KPIs)
  • A cloud-ready solution that can be plugged into your preferred cloud service provider 
  • Ease of use through seamless AI integration
  • A platform designed for high-volume, real-time data ingestion during storms
  • An expandable, foundational architecture
  • A unified portal for users to view various types of AI

Outage analytics, by the numbers

Power outages affect everyone, with widespread impacts on health, safety, business revenue, customer sentiment, and more. Likewise, an increase in contributing factors to outages continues to drive greater need for change.

  1. Deloitte. 2022 Power and Utilities Industry Outlook. 2021

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Let's talk

Learn how Deloitte can help your utility organization navigate the various challenges and opportunities in your industry. Please complete the form below.

 
 
 
 
 
 
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Get in touch

Tom Hale

Vice President Lead Sales Executive

Deloitte Consulting LLP

thhale@deloitte.com

Rahul Kavuluri

Senior Manager

Deloitte Consulting LLP

rkavuluri@deloitte.com