That Makes Cents:
Future of Consumer series

Change can’t be predicted, but it can be created

Change is a staple of humanity, and nowhere is the velocity of change more evident than in the consumer industry. How should consumer companies react to this change? What should consumer industry leaders consider beyond their shareholder value?

In Episode 1 of our Future of Consumer series, Anthony Waelter, Deloitte’s US Consumer Industry leader, and Alisa Locricchio, senior manager with Deloitte Consulting, provide a preview into the six forces that are reshaping the consumer industry and the world. Join us to understand the next decade of change including the widespread implications of exponential tech advancements, dramatically changed consumers, and more.

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"In this time of significant transition, consumers are demanding companies to do more than just meet their basic needs and increase shareholder wealth. So, rather, they expect something far greater, and [it] really breaks down to an unwavering commitment to people, purpose, the planet, in addition to prosperity. So, in short, consumers are buying into better, and buying into better will require us to make aspirational choices."

— Anthony Waelter, Vice Chair and US Consumer Industry leader, Deloitte LLP

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