Perspectives

Generative AI-driven marketing strategies for life sciences

Redefine marketing excellence with targeted technology transformation

Elevate your life sciences business with the power of AI-driven marketing strategies. Harnessing Generative AI (GenAI) can reshape how you connect with customers, offering unprecedented personalization and responsiveness. Learn how GenAI can transform your approach to customer engagement while boosting operational agility and market adaptation in the fast-evolving space.

Developing your competitive advantage with GenAI

GenAI is revolutionizing marketing by changing traditional constraints and ushering in a new era of enhanced customer engagement. This technology can empower companies to craft hyper-personalized content that resonates deeply with individual customer preferences and effectively deliver it across multiple channels. Discover how GenAI can not only accelerate the creation of tailored content but also optimize its distribution to help ensure that customer interactions are impactful and timely. Explore potential outcomes enabled by GenAI, as well as practical applications, by viewing the full report.

The creative power of Generative AI to amplify marketing excellence

In-depth insights and strategies for integrating AI and GenAI into your marketing efforts to improve customer-centricity.

Strategic GenAI integration for transformative marketing

Effectively incorporating AI and GenAI into your marketing strategy requires thoughtful planning and alignment with core business objectives. As you develop your approach, consider the following:

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Align GenAI with business challenges

Avoid the trappings of shiny new objects by tying investments to signature business issues like next-best action, customer-centric patient support programs, and digital field force.

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Start small. Scale wisely.


Manage risk and stakeholder buy-in. Start with internal-facing use cases to prove out the technology and understand its shortcomings. By showing tangible results from low-risk use cases, organizations can take the time to develop robust approaches to drive trustworthy use of AI and get buy-in from legal, risk, and regulatory teams.

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Focus on unique customer experiences

Think about differentiation. Most organizations are considering utilizing the same efficiency plays, which can help achieve competitive parity at best. Investing in differentiated capability and experience value plays—ones that help drive top-line growth—can help organizations gain and sustain a competitive advantage.

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Coordinate with wider technology goals

Looking at GenAI in a technology vacuum might generate financial gains in the near term, but to fully harness the technology’s potential, it’s critical that organizations consider synchronizing GenAI investments with traditional AI, data modernization, and cloud strategies.

Additional insights

Catalyze breakthroughs to advance the business of science

Insights and solutions that can help your business create a competitive advantage.

Explore the IndustryAdvantageTM platform

Beyond the hype: Level up your organization for the future of marketing

It’s one thing to experiment with new technologies—it’s another to strategically integrate them in ways to help drive real business value. Our targeted transformation approach goes beyond mere adoption, helping you align GenAI capabilities with your core business strategies, confirming that every innovation is both practical and impactful.

As you embark on your smart technology journey, reach out to us to learn how we can help fine-tune your GenAI-driven marketing strategy to better amplify value and accelerate outcomes.

Get in touch

Mark Miller
Managing Director
Deloitte Consulting LLP
markmiller@deloitte.com
+1 617 437 2341

Holly Darov
Principal
Deloitte Consulting LLP
hdarov@deloitte.com
+1 617 437 3321

 

Aditya Kudumala
Principal
Deloitte Consulting LLP
akudumala@deloitte.com
+1 212 313 1562

Adam Israel
Senior Manager
Deloitte Consulting LLP
adisrael@deloitte.com
+1 303 619 1216

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