Health Insurance Exchanges
The Health Insurance Marketplaces and the plans that do business on them have different needs. The plans that use broad insight to understand their experience operating in this market can have an early and lasting advantage. Deloitte brings our extensive experience developing and delivering strategic business, operational, and technology solutions to support health plan clients throughout the process.
New health care storefront: now open for business
In preparing for the new Health Insurance Exchanges or Marketplaces, you’ve added capabilities, forged relationships, and worked to understand and implement new rules. A support team that understands the disparate components of the health care system first hand can help you realign your core offering and boost the marketing, product, pricing, and customer service capabilities you’ll need to thrive in the new market.
Deloitte’s knowledge and experience spans the health care industry. We have practical knowledge of strategy, operations, technology, human capital, tax, risk, security and privacy, and finance. Using proprietary tools built specifically to help address the various components of implementing exchanges, our team can efficiently conduct assessments, and prepare methodologies designed to help you achieve your exchange strategy objectives.
We help you build custom roadmaps for market position, product design, pricing, and distribution. Our regional and local market experience allows us to bring critical insight into the dynamics and market conditions in your region(s). As you move from strategy through execution to validation, we help you tackle the dual challenges of business and technology. We assist with program management, vendor selection and day-to-day program execution—as well as the organizational change management that accompanies a shift to a new model.
Potential benefits may include identifying and evaluating alternatives to participation in Health Insurance Marketplaces and creating actionable plans for ongoing participation; strategic product portfolio positioning for effective competition in new markets; strategic pricing; enabling compliance with governance processes; securing funding to support programs; and alignment of roles, metrics, and other key attributes in change management.
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