Principal | Monitor Deloitte
Deloitte Consulting LLP
New York - National Office
30 Rockefeller Plaza
Kevin is a principal in the Monitor Deloitte Strategy practice with more than 15 years of experience helping leading institutions grow their business by responding to their customers’ needs. His areas of expertise include customer strategy, experience innovation, and digital transformation. In addition, he frequently helps clients define operating models and enhance capabilities to best align with their overall growth agenda.
Kevin has worked across multiple industries including consumer products, financial services, health care, media, and transportation. Kevin has served as a speaker at industry conferences and has been quoted in leading media publications. He holds an MBA from NYU’s Stern School of Business, and a BA in Economics from Queens College, where he graduated cum laude.
Let’s get digital: Defining times for the CP industry
Part of the That Makes Cents podcast series
Improving customer experience: Smaller sprints, bigger impact