Business Model Transformation
Retail Industry Leader
550 S. Tryon Street
Thom is a principal in Deloitte Consulting LLP, leading the Business Model Transformation practice in the Retail Industry, and is an industry expert on operating model innovation and retail organization strategies. With 25 years of consulting experience in retail industry, Thom is known for his experience with retail organization and talent strategies, operating model design, business transformation, enterprise cost and complexity reduction, and integrated performance management.
Thom is known for bringing practical, focused business solutions and talent strategies that help his clients evolve their operating models to deliver superior results in the rapidly changing, global marketplace. He is the co-author of the recent Deloitte study: “Retail Talent Disrupted”.