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Retail, Wholesale & Distribution

Today’s consumers don’t just expect the retail industry to operate efficiently, but empathetically, too. In short, they’re buying into better. Our Retail, Wholesale & Distribution practice is helping our clients to advance sustainability and inclusion, as well as profit.

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Deloitte Insights

2024 Deloitte holiday retail survey

Embracing a season of ‘doing’ and discounts

Will consumers spend more this holiday season? What are they willing to spend on?

Will consumers spend more this holiday season? What are they willing to spend on? Read on to find out.

Client Stories

Deloitte Insights

ConsumerSignals™ for the retail industry

Stay ahead of consumer spending trends that could impact retail and consumer products companies, including sector-specific insights from the Spending Intentions Index and Food Frugality Index, on our ConsumerSignals™ dashboard.

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Perspectives

2024 retail industry outlook

Looking for loyalty in all the right places

Perspectives

2024 Consumer Loyalty Survey

Insights to evolve brand loyalty programs

Podcast

Data’s role in improving customer experiences

Tapping into consumer signals that matter

Perspectives

The future of the consumer industry: Buying into better

Learn more about the trends shaping the future of the consumer industry and how companies can help create a better tomorrow.

Article

Gen AI goes grocery shopping

Some grocery companies are moving fast toward the first “killer application.”

Deloitte Insights

Food fight: Consumers confront inflation with frugality

With persisting inflation leading to rising food prices, consumers are making trade-offs and economizing their food purchases.

Deloitte Insights

For consumers, splurges aren’t just lipstick

Amid inflation and recession concerns, consumers are splurging on affordable luxuries. Retailers and consumer product companies that understand splurges’ who, what, and why may stand a better chance of capturing these sales.

Article

The future of grocery retail

A conversation about change and choice, as retailers grapple with six forces transforming their markets, models, and mechanics.

Podcast

Measuring the future of retail

Retail is changing at a breakneck pace thanks to new tech, newcomers, and new consumer expectations. Shouldn’t the metrics we use to measure success in the industry get an update, too?

Perspectives

The future of retail

Brick-and-mortar retail isn’t dead. But the role of the store is evolving. This article series explores how retailers can adjust.

Perspectives

A retail ‘C’ change: Customer-centric space planning

It’s time to invest in customer-centric space planning.

Analysis

Sustainability regulation: A catalyst for transformation

ESG regulations are driving business opportunity and risk

Perspectives

M&A in retail

As retail emerges from the pandemic, those who reflect on strategic retail M&A transactions can help make organizations make transformative decisions.

That Makes Cents

How can you stay ahead of constantly evolving trends? This podcast features industry leaders to help you get in the mind of today’s consumer.

Perspectives

2024 Deloitte back-to-school survey

The 2024 back-to-school survey explores how consumers are prioritizing value as they juggle prices and preferences.

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Deloitte’s Consumer & Industrial Products professionals give clients the edge they need to outpace an industry of change.
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For consumer-oriented businesses, public perception is a brand’s reality. Deloitte & Touche LLP’s Audit & Assurance practice is focused on quality and innovation—using leading-edge technologies and highly talented professionals to deliver high-quality audit and assurance services.
Risk & Financial Advisory Services

We help organizations navigate business risks and opportunities—from strategic, reputation, and financial risks to operational, cyber, and regulatory risks.
Tax Services for the Consumer & Industrial Products Industry

Learn more about the many tax services Deloitte offers and how in-depth consumer and industrial product industry experience can benefit your organization.

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