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Deloitte Canada 2021 Impact Report

A year of connection, action, and impact

Throughout the past year, Deloitte found new ways to maintain connections—the lifeblood of our organization—and developed measures to strengthen those connections, quantify our impact, and advance societal progress.

Download Deloitte Canada’s report
Download Deloitte Canada’s ESG Highlights
Download Deloitte Chile's report

Impact in action

Download the report and learn about Deloitte’s performance and what we’re doing to advance
our people, our clients, our communities and countries.
This report measures the firm’s impact across four pillars:

Adapting and innovating to meet our clients’ needs.

Monitoring and mitigating our environmental impact.

Helping our people and communities to be their best.

Ensuring effective oversight and responsible business practices.


Climate change is not a choice. It’s billions of them.

In Canada, our vast natural resources place us in a unique position to take positive climate action. That's why we're committing to impact that matters against climate change. We recognize change starts within.


Deloitte has launched WorldClimate—our global strategy to address climate change by driving responsible climate choices within our organization and beyond. It aligns with action needed to achieve SDG13, the UN’s Sustainable Development Goal on climate action, and the world’s goals agreed to in the Paris Agreement under a 1.5°C scenario.

Deloitte must set and meet higher standards for itself, including achieving net-zero emissions by or before 2030, ahead of the 2050 timeframe set by the Paris Agreement. We will also connect with others, empowering our professionals and engaging our broader ecosystem to create solutions that facilitate the transition to a low carbon economy. We believe the future of our people, planet, and profession depends on the business community taking measurable, decisive action on climate change. This is what our stakeholders and our professionals expect of us, and it’s what we should expect of ourselves as responsible global citizens.

The opportunity to create a more sustainable world is at our collective fingertips. Our actions make a difference, no matter how large or small.

Our commitments:

Net-zero by 2030

We commit to achieving net-zero greenhouse gas emissions by or before 2030 for our own operations. But what about our action? Here’s a few ways we’re going to make it happen:

  • Reducing our business travel emissions 50% per full time employee by or before FY2030 from FY2019 levels
  • Sourcing 100% renewable energy for our buildings by or before FY2030
  • Engaging with our major suppliers with the goal of having two thirds of them (by emissions) adopt science-based targets
  • Investing in meaningful market solutions for emissions we cannot eliminate

Operating green

We recognize we must align our climate policies, practices, and actions across our organization. We’re doing this by:

  • Designating a senior leader to be responsible for climate in Canada and Chile and creating a sustainability office for accountability
  • Embedding climate-smart considerations into decisions on office operations, real estate, and investments
  • Prioritizing discussion of climate change on executive agendas

Empowering individuals

Making an impact on the climate crisis not only relies on what our business does, but on the individual decisions we make each day. We will engage and educate our people on climate change impacts - decisions about what they consume, use, buy, or how they travel - we will enable our people to make positive climate choices at home and at work, which in effect can influence others in their personal networks.

Engaging ecosystems

We will collaborate with clients, alliance partners, non-governmental organizations, industry groups, suppliers, and others to address climate change at a systems and operations level.

Take our WorldClimate quiz to learn more about how you can take action against the impacts of climate change.

Discover how our climate action services could create value for your business or organization.

Our stories of impact

Making a meaningful connection

Helping young people read, and succeed

Pro bono collaboration

Making a WorldClass impact


Making an impact that matters. One future at a time.

Girls and science

Inspiring a new generation

See more stories of impact

One Young World and Deloitte

Developing young leaders for the future of education

Partners for Impact

Great Leaders for Greater Cities

Indigenous Impact Report

A journey to achieve reconciliation with Canada’s Indigenous people

Tomorrow, Together

Breaking down barriers to education, employment, and inclusion

See less stories of impact

Additional resources

Deloitte’s commitment to responsible business practices
Read more on the responsible business principles Deloitte believes in and the commitments the firm has made.

100 million futures prepared for a world of opportunity
Deloitte is committed to empowering people to succeed in a rapidly changing global economy. For more information, visit our global site.

Deloitte Canada is a patron supporter of the Global Compact Network Canada, which promotes responsible citizenship and advancement of the United Nations Sustainable Development Goals (SDGs). Download and learn more about the goals Deloitte Canada has committed to advancing.

A year of connection, action and impact
Learn more about how Deloitte is making an impact that matters globally. Visit our Global Impact Report site.

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