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Solutions

ConvergeHEALTH Connect—A Patient Engagement Solution Suite

Harnessing the power of Salesforce Health Cloud

As mergers and new models of care blur the lines of the care continuum, life sciences and health care companies are engaging more with patients across the health care and life sciences ecosystem. Learn how organizations are evaluating priorities to manage patient population and how proactively planning for patient engagement can help.

Meet patients wherever they are along the care continuum

Deloitte’s ConvergeHEALTH Connect platform is a suite of sector-specific solutions built on Salesforce Health Cloud. ConvergeHEALTH Connect’s offerings focus on improving health care relationships across the care continuum by delivering personalized experiences at scale. Learn more about our solutions.

Engage with patients within the care ecosystem

To better respond to new market imperatives, our suite of solutions can provide health care providers a complete array of tools to help:

Enable new models of care

  • Enhance coordination to efficiently manage and deliver patient support, virtual care, care at home, and remote monitoring capabilities that are integrated into existing workflows

Transform operations

  • Leverage best-in-class business process workflows
  • Apply next-level data analytics to effectively pinpoint, service, and address customer needs
  • Improve service operations and transform customer experience

Enrich health customer engagement 

  • Create personalized interactions and experience enabled by supporting data
  • Drive enhanced patient and health system user experience, retention, and adherence

 

Why Deloitte?

Global Leader in CRM and Customer Experience
Deloitte was named the undisputed global leader in CRM and Customer Experience Services based on completeness of vision and ability to execute (Gartner, 2019).

Serving a majority of the industry
Deloitte also serves 93 percent of the Fortune Global 500 LSHC companies.

Let’s talk. Start building lasting patient relationships. Contact us.

Get in touch

Christopher Zant

Christopher Zant

Principal | LSHC | Deloitte Consulting LLP

Christopher Zant, Deloitte Digital Life Sciences Leader, helps life sciences companies transform their capabilities through effective and compliant delivery of digital strategy, process, and technolog... More

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