holiday retail


2021 holiday: Retail trends podcast

Unwrapping consumer shopping trends for this holiday season

A review of Deloitte’s annual holiday retail consumer survey, which dives into shoppers’ plans for when, where, and how they plan to shop for the 2021 holiday season.

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Unwrapping 2021 holiday retail trends

As we go into our second holiday season during a pandemic, what trends can we expect around holiday retail? Will consumers’ shopping preferences and behavior reflect that of seasons past or most closely resemble last year? Tune in as we break down the findings of Deloitte’s annual holiday retail survey.

Engagement with digital platforms will be high—and continue to be high—with 62% of spend expected to occur online. Much higher than the norm before the pandemic, with curbside pickup and BOPIS being massively popular and convenient offerings for those who do want to get a little out of the house, perhaps, but not come into the store.

- Bobby Stephens, principal, Deloitte Consulting LLP

About That Makes Cents

Our consumer podcast, That Makes Cents, dives into what consumers are thinking, feeling, and buying right now. Host and Deloitte leader Bobby Stephens talks with industry specialists to help you navigate the evolving consumer industry and prepare for what’s next.

Visit the That Makes Cents library to explore even more insights about consumer trends.

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