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Article

Reconsider technology workforce – Flexibility is key

Don’t hire if you can develop

The past few years have seen the most serious shortage of technologically skilled workforce.  

Article

Can we trust our new digital colleagues? Opening up to Artificial Intelligence

The value of AI-driven decision-making is now unquestionable, but the question often arises: how can its potential be exploited most efficiently? 

Article

Economic outlook & predictions for 2023 from Central Europe’s CFOs

Central Europe CFO Survey 2023

Since 2010, Deloitte has conducted the Central European CFO survey, giving voice to senior financial executives from across the region. The report provides an overview of CFOs’ views on critical business matters, strategic priorities and the factors they currently consider vital.

Article

Customer Service Excellence Report 2022

The newest edition of Deloitte’s Customer Service Excellence Report intends to track insights on key factors that impact service excellence applying a concept that incorporates understanding both the front-end and back-end of the customer service function.

Article

Introducing FinLearn

FinLearn is a digital e-learning platform that provides Finance and professionals with interactive learning experiences based on Deloitte knowledge and expertise.

Press releases

7 questions – 7 answers on tax compliance inspections

The tax authority can inspect taxpayers in two ways: conducting tax audits and tax compliance inspections. – Currently, tax compliance inspections account for nearly 93% of tax authority investigations.

News

Deloitte Hungarian Digital HR Survey 2022

The latest study by Deloitte's Hungarian HR Consulting Business examines the availability and possibilities of HR IT solutions.

News

Deloitte’s International Digital Customer Service Excellence 2022 Survey is out

Deloitte published its second edition Digital Customer Service Excellence Survey results in June 2022, which aims to outline the trends and challenges that will shape the future of customer service operations.

Article

Insight Driven Organizations – How can Global Business Services contribute to the journey becoming on IDO?

what is an Insight Driven Organization (IDO) exactly? We call those organizations IDO that are driven by Intelligence, Insight and Information, in order to be Innovative at an Industrial scale.

Article

Financial digitalisation will undergo a major transformation in 2025

How has COVID-19 changed financial trends in organisational operations and digitalisation?

COVID-19 has had an unforeseen, powerful impact on finance and business: accelerating business innovation, testing the concept of 100% teleworking, catalysing the convergence of industries. Deloitte's updated Finance 2025 study looked at the changes and identified the key trends that are emerging.

Perspectives

Overcoming talent shortages in the GBS sector

The talent shortage has become a serious challenge for most GBS organizations in the last couple of years. Shared services are not alone in facing this issue: from large multinational companies to micro enterprises, all businesses are trying to overcome and manage talent shortages.

Article

Improving data quality and ensuring VAT compliance with Deloitte’s PartnerScan solution

In our previous newsletters we have given insights into the benefits of XML e-invoicing and automated processing of inbound invoices. In our current newsletter, we are focusing on the necessity of gaining preliminary background information about our business partners from a VAT perspective.

Press releases

A new era of whistleblowing - But why is it important?

The proper management of corporate whistleblowing is an increasingly important issue globally, so much so that the European Union has adopted a directive to make such systems mandatory.

Perspectives

Shift from back office to center office

The role of the back office is rapidly changing to support enhanced enterprise integration and breakdown of silos across functions. Traditional back office shared services models are becoming irrelevant as the role of digital expands, with machines and automation redefining work and its delivery.

Analysis

Increasing efficiency with decreasing costs – Inbound invoice processing

We highlight the main possibilities related to the automated processing of inbound invoices.

News

The European Commission has approved the regional aid map for Hungary for the period 2022-2027

Based on the official communication published on 16 September 2021, the new regional aid map for Hungary for the period 2022-2027 was among the first maps approved by the European Commission.

Article

SSC vision or the future of financial processes

Modern firms need an organisational structure that can respond to these changes quickly and effectively.  The development of Shared Service Centres (SSCs) and Global Business Services (GBS) may be one solution to this problem.

Article

Crunch time III: The CFOs guide to cognitive technology

A series on digital disruption in finance