Peter Moller opens Deloitte Shared Services, GBS & BPO Conference 2017
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Integrating automation into global business services
Ask the Pro: Simon Tarsh
From robotics to cognitive computing, current trends in automation are reshaping global business services (GBS). While new technology, such as robotic process automation (RPA), can enable the “holy grail” of analytics and other higher level services, it may not be a quick fix.