In a world of constant disruption, is consistent, sustained performance improvement even possible? We believe it is—and to get there, we suggest a path based on frontline workgroups adopting business practices—focused on new value creation—that aim to help both workers and companies get better, faster.

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Interactive: Explore the nine practices

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Frame a powerful question: The right questions can help focus on the learning opportunity—and can provoke and inspire others to change the game.

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Prioritize performance trajectory: Track trajectory of the metrics that matter and make trade-offs to accelerate performance improvement

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Reflect more to learn faster: No matter how fast things are moving, take the time to reflect on your experiences, supporting even faster movement

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Maximize potential for friction: Assemble a group of passionate people who can challenge each other with diverse mind-sets, preferences, and perspectives

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