Deloitte and Moogsoft

Comprehensive approach for Algorithmic IT Operations transformation

Digital Transformation challenges companies for effective management of complex and dynamically changing IT architecture.

Partnership between Deloitte and Moogsoft, a world-wide leader in AIOps platforms supporting IT Operations and author of Moogsoft AIOps V6, allows to provide our clients unique solution for their challenges related with supporting and maintaining high-availability and reliable services based on complex and dynamically adjustable IT infrastructure.

AIOps platforms use big data, modern machine learning and other advanced analytics technologies to directly and indirectly enhance IT operations (monitoring, automation and service desk) with proactive, personal and dynamic insight. AIOps can be applied to automate many use cases within IT DevOps.

Software algorithms are capable of processing millions of events in a few milliseconds. Better still, algorithms today are capable of deriving meaning from large data sets on their own with or without human input. This is called supervised and unsupervised machine-learning. AIOps is about algorithms augmenting and assisting humans within IT Operations.

Deloitte Technology practice utilizes a combination of strategy, organizational and technological capabilities to deliver end-to-end solutions - from strategy to implementation. From an infrastructure and operations perspective, Deloitte can cover comprehensive IT operations architecture design, relevant tools selection and implementation. It also re-designs processes to allow full cross-units collaboration and knowledge base building, leading to proactive and continuous operations management.