Key takeaways
Host: Val Srinivas, senior manager, Deloitte Services LP
Presenters: Zach Aron, principal, Deloitte Consulting LLP
Kristin Korzekwa, managing director, Deloitte Consulting LLP
1.0 Overview CPE credit | Specialized Knowledge
Banks will likely face a unique mix of macroeconomic challenges in 2024. Competitive dynamics also appear to be shifting. In addition, new regulations, and other disruptive forces such as artificial intelligence, could force retail banks to reassess their business models. We’ll discuss:
- How retail banks should fortify customer relationships and grow share of wallet
- Exponential growth of digital solutions and technology shifts in the payments sector
- Wealth management firms’ efforts to reimagine products and services amidst market volatility
Meet the speakers
Val Srinivas
Val Srinivas is the banking and capital markets research leader at the Deloitte Center for Financial Services. He leads the development of our thought leadership initiatives in the industry, coordinating our various research efforts and helping to differentiate Deloitte in the marketplace. He has more than 20 years of experience in research and marketing strategy.
Zachary Aron
Zachary Aron is Deloitte Consulting’s US Banking & Capital Markets Payments leader, is a co-leader of the Global Payments practice, and is the go-to-market leader for ConvergePROSPERITY. Zachary has more than 25 years of experience, specializing in developing business strategy, operations, and technology solutions to payments clients. His focus areas include retail and consumer payments, credit and debit cards, digital payments and currencies, online lending, commercial payments and treasury management with expertise in the development and rollout of new business lines, products, services, and associated operating models both in the US and internationally.
Kristin Korzekwa
Kristin is a managing director in Deloitte Consulting's Banking & Capital Markets practice. She advises her Retail & Commercial Banking clients on the transformational opportunities resulting from impacts to front-to-back business, operating model and/or cost structures. Prior to joining Deloitte, she spent 10 years in the financial services industry as a Retail Banker and Product/Portfolio Manager.
Resources
