Host: Ryan Robinson, director, Deloitte LLP
Presenter: Christopher Ahn, senior manager, Deloitte Services LP
1.0 Overview CPE credit | Specialized Knowledge
What consumer trends and disruptive technologies will have the most impact on the automotive industry in the coming year? Deloitte’s 2023 Global Automotive Consumer Study offers perspectives from 26,000 consumers in 24 countries that can help automotive companies overcome challenges to thrive. We’ll discuss:
- Whether the shift to electric vehicles (EVs) is moving fast enough in some markets
- One unintended benefit of the vehicle inventory crisis
- How dealers engender the most trust among consumers
- Why subscriptions to connected vehicle services could be a challenge
Meet the speakers
Ryan is the research leader supporting the global Automotive sector for Deloitte's Consumer Industry Center at Deloitte LLP. His primary focus is creating engaging, actionable insights to deepen the conversation around key trends and issues occurring across the global automotive sector landscape. For the past two decades, Ryan has supported companies throughout the automotive value chain, from manufacturers and parts suppliers to private equity firms and after-market service providers. He has been a frequent speaker at industry conferences and has been quoted as a subject-matter expert in major media outlets around the world. Robinson holds degrees in philosophy, classical archaeology, and English literature from Concordia University in Montreal, Canada.
Chris leads the Deloitte US Connected Vehicle and Electrification practice. As a part of the US Automotive Leadership Team, Chris focuses on driving digital enablement from concept through operationalization for Automotive OEM’s, Suppliers, and Dealers. He brings extensive experience in designing and engineering emerging technology solutions for scaled adoption with a focus on streamlined customer experience.