Key takeaways
Host: Stephen Rogers, managing director, Deloitte Services LP
Presenter: Justin Cook, senior manager, Deloitte Services LP
Lupine Skelly, manager, Deloitte Services LP
Nick Handrinos, vice chairman & US leader, Retail & Consumer Products, Deloitte LLP
1.0 Overview CPE credit | Specialized Knowledge
Amid market volatility, supply chain constraints, and labor pressures, what are some of the emerging opportunities for companies to overcome these challenges and sustain the resiliency of the last few years to better navigate the current headwinds? We’ll discuss:
- Results from recent surveys of retail and consumer packaged goods (CPG) industry executives covering their views and investment priorities
- Strategies adopted by profitable growth companies to embrace the changing consumer
- Imperatives to drive profitability in 2023 amid the challenging times
Meet the speaker
Lupine Skelly
Lupine Skelly is a manager at Deloitte Services LP’s Consumer Industry Center and leads research for the Retail, Wholesale & Distribution sector. With more than 15 years of retail market research experience, Skelly uses her expertise to uncover actionable insights around emerging trends across the retail industry. In addition, her research focuses on consumer behavior and how it relates to key retail events, such as back to school and holiday.
Justin Cook
Justin Cook is the research leader for the consumer products sector within Deloitte’s Consumer Industry Center, Deloitte Services LP. He also conducts cross-sector research for the center, examining issues such as how inflation, sustainability, and trust affect consumer behavior. With more than 20 years of experience in market research, management consulting, and technology, Cook asks challenging questions and helps clients understand how the world is changing.
Nick Handrinos
Nick is Vice Chairman and leader of Deloitte LLP’s Retail and Consumer Products (RCP) practice. With over twenty-five years of experience in the industry, as well as advising Boards of Directors, executive teams, and functional leaders, Nick is a highly influential partner and thought leader. Nick’s experience includes providing strategic and operational advice in the context of turnarounds, periods of organizational crisis, and organic and inorganic value creation. He’s also often called upon for witness testimony in high profile cases in the US Federal Courts. Nick maintains a vast network of relationships across investment banks, sell-side analysts, public/investor relations, law firms, and financial advisors. When approaching client challenges and complex problems, he uses a highly pragmatic, direct, and candid consultative style rooted in uncompromising integrity and objectivity. His approach is designed to inspire confidence in clients and stakeholders. Nick also works alongside functional leaders and possesses particularly deep specialization on commercial strategy and operations including go-to-market strategy, pricing, trade promotions, shopper marketing, and diversion. Having been a retail merchant prior to his management consulting career, Nick also has a deep understanding of the inner workings of manufacturer-retailer relationships. This can be particularly helpful when he advises clients on sensitive issues requiring strong cross value-chain collaboration. Nick was twice nominated as one of the top 25 consultants by a consulting magazine and has been quoted in numerous magazines. He has authored leading, seminal studies in areas such as Product Diversion, Shopper Marketing, Trade Promotion Optimization as well as providing input and commentary on academic research from esteemed academic institutions. Nick also lectures at leading business schools around the country. Nick has been very active in industry trade associations where he’s participated on key committees and led keynote presentations at marquis conferences. As the youngest son of Greek immigrants, Nick earned his undergraduate degree from the University of Pittsburgh and his MBA from Carnegie Mellon University’s Tepper School of Business. On a personal note, Nick resides in Tennessee with his wife Joann. They have two children, Alexandra and Nikitas, who are pursuing their college degrees in medicine and business, respectively. Outside of work, Nick enjoys playing golf, discovering incredible pizza, reading, and solving logic puzzles.
Stephen Rogers
Steve is the managing director of Deloitte's Consumer Industry Center, Deloitte Services LP. He leads a team that conducts research to uncover new ways of thinking, working, and leading within the consumer industry through data and evidence driven analysis. With more than 20 years of experience within consulting and high tech, Steve is especially interested in the intersection of technology, consumers, and business. He is focused on how industry leaders can deliver better results and the strategies organizations use to adapt to accelerating change.
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