Trusted customer experiences

Alex Bolante

Alex Bolante is a National Managing Director at Deloitte & Touche LLP and serves as the Launch Leader for the US Cyber & Strategic Risk practice and Cyber Leader for the US Digital Fraud Taskforce. He specializes in helping his clients protect their most valuable assets, build trust with their customers, deliver direct cost savings, and recapture revenue by unlocking the value of an integrated cyber fraud capability. Alex, a former managing director at another Big Four consulting firm and information security architect at a global systems integrator, brings over 20 years of experience advising corporate clients across multiple industries on creating a cyber risk culture and becoming stronger, faster, more innovative, and resilient in the face of persistent cyber threats and generative AI fraud risks. Alex serves on the board of directors for a STEM (Science, Technology, Engineering, Mathematics) nonprofit in San Diego and frequently speaks and writes on cyber and fraud risk topics which have been published in the Wall Street Journal, Dark Reading and various Deloitte publications.

Chad Veldhuizen

Chad, a senior manager at Deloitte & Touche LLP, leads the Customer Identity & Access Managmenet (CIAM) strategic growth offering services definition and enablement team. He specializes in building solutions that can be taken to our clients to protect their most valuable assets - their customers, build trusted human experiences and deliver cost savings by enabling different lines of businesses serving the customer needs such as digital personalization, contact centers and future growth areas such as the meta-verse. Chad, a former Sr. Manager at another Big Four consulting firm and solution architect at a global systems integrator, brings more than 20 years of experience advising commercial clients across multiple industries on how identity and access management can enable entperprises and their customers to be faster, more innovative, and resiliant in the face of persistent cyber threats.

Kristi Preuss

Kristi is a Senior Manager in Deloitte & Touche LLP’s Cyber Risk practice, specializing in privacy. Her focus areas include privacy regulatory readiness, data governance, data risk, and privacy technology implementations. Kristi helps her clients find strategic solutions to challenges posed by new laws, innovative data use, and expanding customer engagement initiatives. Although Kristi has supported a mulitiude of diverse clients, she most commonly serves clients in the Life Sciences and Health Care industry.