Humanizing change: Developing more effective change management strategies
Deloitte Review issue 19
Change management strategies need to be centered around the human element. Organizations can draw on new behavioral economics lessons to powerfully connect change to human behavior–and keep employees engaged in the process.
To Thine Own Self Be True
Sustaining superior performance requires knowing what should change and what should stay the same
Case-based analysis suggests that although each of three types of strategic change–Position, Market and Competency–can succeed, changing Position brings with it the greatest risks, while changing Markets and Competencies are typically more successful paths to enduring performance. These observations can help managers see more clearly both the risks and rewards of the different types of strategic change available to them, and to assess their options accordingly.