Dbriefs Webcast

Travel, Hospitality, & Leisure

Sparking innovative ideas

Industries

Upcoming webcasts

Next-gen hotel guests have arrived: The changing guest experience

The pace of change in the hospitality industry has accelerated along with guest preferences and expectations. Features that used to distinguish hotels from one another have become mere basics. How are hotels differentiating through tailored guest experiences and fully knowing and understanding their guests? Participants will learn results of a recent Deloitte hotel guest survey and explore ways to help turn GX strategy into productive outcomes.

March 7
2 p.m. ET | 19:00 GMT
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Archived webcasts
Webcasts are archived for 180 days after the live broadcast. CPE credit is not available for viewing archived programs