Daily executive briefing

Timely insights to inform your agenda


Weekly global economic update

September 17, 2019

Includes updates on the impact of the European Central Bank’s action to cut benchmark interest rates; and consumer spending in Japan ahead of October’s national sales tax hike. >

Tech leadership study: The rise of the tech-focused CXO

CIO Journal; September 17, 2019

Technology’s influence on an organization’s business strategy, day-to-day operations, and value creation can require technology and business leaders to partner across the enterprise to help ensure operational excellence and cocreate new sources of value. >

Extended Stay America CEO Jonathan Halkyard on strategy and stamina

CFO Journal; September 16, 2019

While leading the company through a multi-pronged growth strategy, the hospitality CEO builds on the strategic and communication skills he learned as CFO. >

AARP’s innovative past inspires transformation today

Risk & Compliance Journal; September 16, 2019

AARP’s Scott Frisch and Joe Pugh share insights about the organization’s trailblazing roots and its current initiatives to meet the needs and wants of an evolving membership. >

OpCX tech architecture underpins CX strategies

CMO Today; September 16, 2019

A technology framework that combines customer experience feedback with operational data could help companies build loyalty and drive growth. >

Code of ethics can guide responsible data use

CIO Journal; September 16, 2019

There’s untold opportunity in the mountains of data being amassed today but also the potential for harm, according to former U.S. Chief Data Scientist DJ Patil. >

Innovation portfolio can help balance risk, reward

Risk & Compliance Journal; September 13, 2019

A carefully curated selection of core, adjacent, and transformational innovations aligned with business strategy and risk appetite can guide technology leaders toward maximizing the value of these initiatives. >