Deloitte at Google Cloud Next ‘25

[SPOTLIGHT] featuring USAA
Driving data & analytics innovation at USAA: Financial services in the age of GenAI

Wednesday, April 9 – 11:00 a.m. – 11:45 p.m. PDT

Discover how AI-driven personalization and agentic architecture are helping revolutionize customer experiences and operations in financial services. In this insightful panel discussion with leadership from USAA and Deloitte, we'll explore the next generation of AI-enabled end-to-end data value chains and highlight some top trends that are reshaping today's technology organizations.

[BREAKOUT] featuring Broward MPO
Building resilient, efficient cities with GenAI

Wednesday, April 9 – 4:00 p.m. – 4:45 p.m. PDT

Discover how urban planners have harnessed the power of geospatial systems and AI Scenario Planning to enhance resiliency, optimize land use, and explore vast amounts of complex transportation data quickly, using simple natural language queries. In this session, we'll showcase how Broward MPO is using these powerful technologies to transform planning workflows and prioritize infrastructure improvements.

[BREAKOUT] featuring Definity Financial
Enhancing Definity's customer and agent experience with proactive Agent Assist

Thursday, April 10 – 9:15 a.m. – 10:00 a.m. PDT

Discover how Definity used GenAI-enabled Agent Assist to improve agent and customer experience while boosting call center efficiency and accelerating agent onboarding. We'll showcase the key features of this powerful technology, such as automated transcript generation, real-time contextual call guidance, "ask me anything" capabilities for quick information retrieval, and efficient integration directly into existing Salesforce desktop and backend insurance policy systems.

[SHOWCASE] featuring Deutsche Bank
Revolutionizing customer service with AI-powered chatbots

Thursday, April 10 – 11:45 a.m. – 12:10 p.m. PDT

Join Deutsche Bank and Deloitte as we show you how our GenAI-powered chatbot is enhancing customer engagement, driving efficiency, and changing the face of banking. In this fascinating session, we'll demonstrate how the chatbot, integrated into the Deutsche Bank customer-facing banking app, provides accurate product and service information, guides customers to the right transactions, and seamlessly connects to live agents as needed. We'll also review insights and best practices for implementing your own chatbot solutions on Google Cloud.

[CLOUD TALK] with Deloitte
Boosting your security posture with AI: Focus on "shift left" model

Wednesday, April 9 – 1:30 p.m. – 1:50 p.m. PDT

Bad actors are sneaky, slippery, and getting smarter all the time. However, businesses now have a powerful new defense. Advances in AI offer opportunities to arm developers with information and tools to help mitigate risks. Join Deloitte as we share perspectives on design, considerations, and challenges when deploying AI to enhance security and improve efficiencies for developers.

[PARTNER SUMMIT BREAKOUT] featuring Matt Lacey
Driving AI innovation through joint opportunities in EMEA

Tuesday, April 8 – 11:45 a.m. – 12:30 p.m. PDT

Join this session to learn about Google Cloud's vision and investment priorities in EMEA, focus on key industry verticals for 2025, and emerging technology trends. Discover how fellow partners are capitalizing on opportunities to establish a footprint and build pipeline in multiple markets. We'll also discuss tackling generative AI implementation challenges, developing solutions, hiring and training, and the legal and ethical guidelines within the region.

*Note: Partner Summit full conference passes are required to access Partner Summit sessions.

[BREAKOUT] featuring Matt Iames
Automate data pipelines with AI agents in BigQuery

Thursday, April 10 – 9:15 a.m. – 10:00 a.m. PDT

Routine tasks such as data wrangling and pipeline maintenance often inhibit data teams from doing higher-value analysis and insights-led decision-making. This session showcases how intelligent data agents in BigQuery can help automate complex data engineering tasks. You'll learn how to use natural language prompts to streamline data engineering tasks from ingestion and transformation, such as data cleaning, formatting, and loading results into BigQuery tables that accelerate the time to build and validate data pipelines.

[BREAKOUT] featuring Dilip Krishna
Building the tools for valuable business insights from sustainability data

Thursday, April 10 – 10:30 a.m. – 11:15 a.m. PDT

This session explores the business drivers for ESG data in the current business climate and delves into the technical architecture of a robust ESG data management solution. Discover how to integrate AI and data agents with core enterprise systems, like SAP and Cortex, and incorporate crucial third-party ESG data from sources like ESG Book to enhance business decision-making. We will also showcase real-world examples of how to integrate Google Cloud with platforms like Watershed to build a complete ESG data ecosystem.

[BREAKOUT] featuring Andrew Oates
AI in banking: Enable money-laundering detection and prevention at scale

Thursday, April 10 – 2:45 p.m. – 3:30 p.m. PDT

Money laundering affects financial institutions and governments around the world. Join this session to explore the lessons learned in deploying a large-scale AI solution for anti-money laundering in crypto. And learn about the challenges, triumphs, and best practices in harnessing the power of AI to combat financial crime.

These media segments, sponsored by Deloitte, will be live streamed on the expo floor.

Revolutionizing demand forecasting with machine learning

Thursday, April 10 – 9:30 a.m. – 10:00 a.m. PDT

Discover how discount retailer Dollar General gained the ability to accurately forecast customer demand across 20,000 stores by infusing machine learning into the supply chain decision-making process, driving unprecedented inventory optimization. In this inspiring session, we'll take you through the challenges, successes, and community impacts achieved, and explore how machine learning models running on the Google Cloud platform played a key role.

AI in Clinical Care: A Real World Use Case

Thursday, April 10 –1:00 p.m. – 1:30 p.m. PDT

This interview will explore how artificial intelligence (AI) is being meaningfully integrated into clinical care, using a real-world use case from Mayo Clinic’s Neurology Department. The conversation will focus on the intersection of healthcare and technology, highlighting collaborative efforts between leading clinical and technology partners to develop AI tools that are not only scalable, but also clinically relevant, secure, and designed for real patient outcomes. The discussion will spotlight a live implementation of an AI platform that assists in diagnosing neurodegenerative diseases, improving accuracy, and accelerating time to diagnosis.

Improving provider and member experience with the AI Claims Examiner

Thursday, April 10 – 2:30 p.m. – 3:00 p.m. PDT

Discover how Highmark Health and enGen are using the AI Claims Examiner to automate and dramatically improve member and provider experience, claims processing timelines, while reducing manual claims inventory by 10-15%. In this session, will explore how this scalable AI solution takes advantage of real-time data streaming from our clients' own enterprise data platform to provide claims decision support and accelerate claims processing for 2.5 million claims a year, saving $10 million in administrative costs.

The Public Sector solutions showcase features live 10-minute demos taking place in the expo hall at Google's Public Sector Hub.

Revolutionizing traffic management with GenAI: Introducing infrastructure Insights Pro

Wednesday, April 9 - 12:00 p.m. - 12:10 p.m. PDT

Learn how a geospatial platform powered by GenAI was developed to provide traffic engineers and urban planners with actionable insights for safety, infrastructure improvements, and traffic optimization.

Transforming public health outreach: A data-driven approach to vaccine acceptance in a midwestern state

Thursday, April 10 - 11:30 a.m. - 11:40 p.m. PDT

Learn how data science and behavioral science are being used to employ cluster analysis on vaccination, behavioral, and demographic data, helping to categorize the population and develop tailored vaccine outreach recommendations while utilizing geospatial data analysis.

Democratizing data: Conversational AI for public information

Thursday, April 10 - 4:30 p.m. – 4:40 p.m. PDT

Learn how Deloitte developed a pilot program solution for a civilian client using a GenAI-enabled conversational tool on Google Cloud to make complex national assessment more accessible and engaging for the public.

Dive into cutting-edge demonstrations focused on sustainability, advanced security solutions, and Generative AI (GenAI). See how we tackle critical business challenges and inspire groundbreaking innovation. Visit us at booth 2740 to meet our Deloitte leaders, learn about real-world applications, and uncover how our solutions drive measurable results.

SUSTAINABILITY DEMOS

Infrastructure Insights Pro for transportation

Discover how geospatial data and GenAI are helping to give urban planners the power to improve road safety, ease traffic congestion, and prioritize road infrastructure improvements.

Delve

Discover how GenAI-powered solutions can give municipalities the power to optimize land use, evaluate environmental and economic impacts, and help create more sustainable and vibrant communities.

SECURITY DEMOS

Bridging the talent gap in SOC with Google AgentSpace

See how AI-powered assistance can improve response times and operational efficiency in this demo. This demo showcases how Google’s recently released AgentSpace solution can assist Tier 1 or Tier 2 SOC analysts to quickly resolve basic security questions, interactively parse alerts, and manage tickets within a second pane-of-glass.

Identity and Access Management (IAM) for a multi-cloud future

This demo will provide an overview of implementing identity management, access management, and privileged access management within Google Cloud, including Workspace integration; authentication and authorization; and managing secrets, keys, and super user accounts. Attendees will gain practical insights into utilizing Google Cloud's tools and services, integrating with solutions such as Okta and SailPoint, and leading practices for securing and managing identities and access in cloud environments.

Security & observability: Convergence to reduce overlapping requirements with OpenTelemetry

This session will demonstrate the convergence of security and observability requirements using OpenTelemetry, a vendor-agnostic set of tools adopted by Google. It highlights how Google collaborates with other technology platforms to help enhance these capabilities and how Deloitte enables Google SecOps and Observability to benefit clients.

Securing the cloud with Security Command Center Enterprise (SCCE)

This session will demonstrate the Security Command Center Enterprise (SCCE), Google Cloud's Cloud Native Application Protection Platform (CNAPP), which provides a unified and automated security solution for cloud environments. It covers various aspects such as compliance posture, operational convergence, and automating security operations to enhance overall cloud security.

GenAI DEMOS

Customer experience

Explore a world where AI agents seamlessly guide consumers through discovery and purchase to ongoing ownership, revolutionizing customer interactions and delivering exceptional experiences.

Workforce experience

Discover how intelligent workforce agents are automating day-to-day tasks, enhancing employee productivity, and freeing people to focus on strategic, high-value activities.

Heart of the business

Discover how multi-agentic AI systems are transforming customer experiences and enhancing efficiency in the insurance and healthcare industries.