Perspectives

How agentic AI is changing HR dynamics in 2025

Navigate the expanded HR tech trends with ease

Deloitte’s Human Capital Forward team offers its perspective on how six of today’s human resources technology (HR tech) trends could influence the way in which a workforce in 2025 interacts with systems, organizes its work and engages with its teams.

How Generative AI is making waves in HR technology trends

When it comes to HR tech, users are often promised that the latest solution or feature will finally solve the problems that have been plaguing them for ages. This year that promise is closer than ever to fruition: Generative AI (GenAI) and agentic AI are delivering new capabilities and opening doors to executing an unprecedented volume of work. To help buyers and users navigate an expanded HR tech marketplace, Deloitte’s Human Capital Forward team developed predictions for six trends that will likely change how humans and technology work together in the year ahead.

The insights in this year’s predictions reflect the team’s interactions with more than 300 HR technology providers, perspective from annual industry conferences, and roundtable conversations with chief product and technology officers from 10 leading provider organizations.

2025 HR technology marketplace predictions

Top predictions

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Get in touch

Franz Gilbert

Managing Director │ Human Capital

Deloitte Consulting LLP

frgilbert@deloitte.com

Matthew Shannon

Professional Services Manager│ Human Capital

Ecosystems & Alliances

Deloitte US

mashannon@deloitte.com

Endnotes

[1] Anita Lettink, “HR Tech Funding is Down: Should you be worried?,” July 5, 2023.

[2] Crunchbase News, “HR Tech Funding Falls to 3-Year Low after flurry of VC Interest,” August 10, 2023.

[3] House of Commons Library, “Interest Rates and Monetary Policy: Key Economic Indicators,” November 8, 2024.

[4] Bain & Company, “Searching for Momentum: Private Equity Midyear Report
2024,” June 3, 2024.

[5] Gartner, “Gartner Forecasts Worldwide IT Spending to Grow in 9.3%
in 2025,” October 23, 2024.

[6] Deloitte AI Institute, “AI Institute Generative AI Agents and Multiagent Systems,” January, 2024.

[7] Deloitte, "The Skills-Based Organization: A New Operating Model for
Work and the Workforce," 2022.

[8] Deloitte Research, “Building Tomorrow's Skills-Based Organization” September 8, 2022.

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