ConvergeHEALTH™ CognitiveSpark™
for Patient Experience
Insights to elevate your brand’s performance
and the patient journey
Our data strategy and architecture solutions leverage
existing biopharma datasets to derive insights and
analytics that enhance the patient experience.
Why ConvergeHEALTH™ CognitiveSpark™ for Patient Experience?
Boost brand performance with patient journey insights
Biometrics, behavioral data, and prescription dosages are among the many data sets that life sciences and health care providers analyze when providing care. At the same time, patients are more than just numbers. Patient well-being requires a patient-centered approach to data management across the health care journey—translating data insights into individualized experiences and solutions.
Put patients first and transform the treatment life cycle with ConvergeHEALTH CognitiveSpark for Patient Experience, which enables you to:
- Monitor brand performance to understand the impact of patient safety programs and detect issues in real time.
- Monitor service performance to understand the impact on conversion and adherence.
- Monitor the patient journey to identify roadblocks preventing patients from adhering to therapy.
- Monitor workforce performance to see how it is lagging and the impact on your brand.
Developing the right model and strategy for insight generation is vital to differentiating your brand and optimizing patient engagement—and CognitiveSpark for Patient Experience is the tool that makes it happen.
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ConvergePROSPERITY™ BankingSuite
Developed specifically for banks with up to $100 billion in assets, the ConvergePROSPERITY BankingSuite helps your business rapidly design, plan, provision, and deploy personalized products and services ahead of customer expectations, deliver data and new insights to customers to help improve money management, and scale to increase revenue and grow market share.
The benefits
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01
Engagement over services
Prioritization of patient engagement over patient services addresses all areas of the patient experience through data-driven solutions.
02
Predefined data models
Robust and flexible data models are designed for efficient patient data deployment and management at scale.
03
Role-based insights
Dashboards and insights are tailored to the user’s role, reducing data complexity and enabling users to see the right data in real time.
04
Data accessibility
Data sets are updated at the speed of now, ensuring patient journey insights and decisions are derived from real-time conditions.
05
Enhanced decision-making
Data insights are converted to next-best actions and delivered directly into customer relationship management solutions to guide patient journey-focused actions.
06
Automation
Rule-based decision-making proactively responds to patient needs, reducing manual labor and closing gaps.
Solution capabilities
High data visibility
Measures multi-channel effectiveness of patient engagement and develops next-best actions
Leverage the power of data
Uses data insights to adapt to the needs of patients over time and deliver personalized experiences and solutions
Accelerated configurability
Reduces data integration time through prebuilt data pipelines designed for patient data management
Actionable insights
Uses metrics to identify challenges and inefficiencies to target focus areas, including conversion time and time to first fill
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Insights to guide your journey
