Our solutions
Know your customer
Most companies have limited insights into consumer behavior and struggle to turn data into growth. We create a unified and holistic dataset of a client’s customers and stitch our third-party and propriety datasets with your first-party data for clear customer views and predictive market signals.
Predict demand
Our proprietary, AI-powered technology predicts demand with high accuracy and explainability, enabling you to enhance demand forecasts, optimize inventory planning, and bring precision to your decisions.
Make best decisions
We provide local- and user-based consumer behavior insights to help your business offer the right products at the right price, time, and place—taking into account constraints, trade-offs, and restraints.
Engage your customers and employees
We combine market insights and predictive modeling to refine consumers into smaller segments and drive engagement. With tailored advertising and marketing offers for your customers—and recommendations for your employees—you can deliver the highly personalized experiences your customers expect.
Our approach
Experience, methodologies, and research
We have decades of experience in the consumer sector. We drive value for our clients by optimizing decisions at a level of granularity that helps you anticipate, accelerate, and mobilize—so you can give your customers what they want, when they want it.
Curated ecosystem
With a curated ecosystem of partners, we combine human intelligence and insights with proprietary solutions built with Deloitte IP and ecosystem technologies. Our comprehensive insights are fueled by an ecosystem of consumer data to help you make quick, data-driven decisions.
ConvergeCONSUMER
Our mission isn’t to overwhelm you with data—it’s to help you gain insights on consumer behavior and then act on it. Our solutions are designed to get your business where it needs to be—faster and with more confidence.
Perspectives to guide your journey
01
Ben Stiller
General Manager, ConvergeCONSUMER
Principal, Deloitte Consulting LLP
bstiller@deloitte.com
02
Michelle McGuire Christian
Chief Commercial Officer, ConvergeCONSUMER
Principal, Deloitte Consulting LLP
mmcguire@deloitte.com
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Rob Bamford
Product & Service Delivery Leader, ConvergeCONSUMER
Managing Director, Deloitte Consulting LLP
rbamford@deloitte.com