Ben is a principal with Deloitte Consulting LLP and currently serves as the US Consulting lead for Monitor Deloitte’s AI & Data Strategy market offering and as the Strategy & Innovation leader of Deloitte’s ConvergeCONSUMER business. For the last 20 years, Ben has worked with Consumer industry client management teams to grow, make better decisions, and unlock productivity across the enterprise utilizing data, analytics, artificial intelligence, and digital technologies.
As US Consulting lead for Monitor Deloitte’s AI & Data Strategy market offering, he oversees a high-growth practice that helps clients explore the potential of Artificial Intelligence for their businesses, craft transformational agendas, and then scale the implementation and operation of new data, analytics, and artificial intelligence capabilities to serve the business and deliver step-change performance improvement.
As the Strategy & Innovation leader of ConvergeCONSUMER, Ben is responsible for the platform/product strategy and roadmap for its innovative hybrid product / services business serving Consumer oriented sectors. ConvergeCONSUMER integrates a curated set of external customer data signals, proprietary algorithms and solutions to predict demand and optimize commercial and operational decisions, and a platform for delivering differentiated, personalized experiences with customers.
As a father of three, Ben is interested in the socioeconomic connections between digital innovation, education, and opportunity equity.
Perspectives
Perspectives
