ConvergeHEALTH Connect—A Patient Engagement Solution Suite has been saved
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LIFE SCIENCES
Provide effective patient support and personalized patient engagement with ConvergeHEALTH Connect for Life Sciences.
ConvergeHEALTH Connect for Life Sciences is a flexible platform that delivers consistent engagement with patients across multiple channels and across the care continuum. It also enables adherence and care coordination for each patient’s care network.
Potential benefits:
● Accelerate patient onboarding and access to therapy
● Engage, support, and educate patients to improve therapy adherence
● Measure and improve patient experience through feedback loops
● Facilitate strengthening of health care provider partnerships
● Leverage insights from patient data to demonstrate business value for all stakeholders
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HEALTH CARE
Provide efficient and personalized care to individuals in the health care ecosystem, including members and patients.
Enable health care organizations to create inclusive care models focused on member and patient engagement, improve service delivery, and meet demand with scalable, personalized, and convenient access.
Potential benefits:
● Consolidate systems and workflows to enhance care coordination and patient experience
● Measure and improve the health care experience through assessments and care plans to tailor outreach and communications, which are evaluated using key performance indicators such as medical cost reduction and outcome improvement
● Provide a 360-degree view of patients, members, and providers to empower the efforts of clinical staff, agents, and end-users
● Drive patient acquisition and retention using a high-touch engagement layer infrastructure for medical contact centers
● Implement medical cost mitigation through increased member engagement and enhanced care plans
Download the ConvergeHEALTH Connect for Health Care brochure for more information
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PUBLIC SECTOR
Proactively engage and deliver consumer-centric health care.
Empower public health systems and health care providers to put the health consumer at the center by providing easier multichannel access to care, bringing care closer to home, and supporting new integrated models of care.
Potential benefits:
● Provide easier access to care network via chat, video, and messaging channels
● Support prevention and early detection models to reduce health care costs
● Enable more efficient home care with integrated plans across providers and care communities
● Enhance care through insights and data analytics capabilities
● Drive improved patient/customer experiences and address integrated client needs
Download the ConvergeHEALTH Connect for Public Sector brochure for more information
