Why Insurance Growth Suite?
Insurance carriers are constantly faced with emerging challenges and limited time to react before new market trends arise. It’s an environment full of moving targets that are hard to prioritize, whether managing challenges around data quality’s impact on decision-making; building insurance tech solutions that operate seamlessly; improving customer retention; or ensuring you have the tools, talent, and time to innovate. In turn, carriers are fractured and disconnected, and leadership is dependent on cost, talent, and time-intensive projects. It’s a lose-lose for everyone.
Converge by Deloitte Insurance Growth Suite provides answers and technology solutions that operate seamlessly within a carrier’s in-house systems, creating a win-win future with positive customer and distributor experiences through our end-to-end cloud platform.
The benefits
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Enhance the experience
Create customer and agent experiences that make insurance easy with simple-to-use, personalized digital interfaces.
Increase retention
Innovate in real time, enabling carriers to align the right products with the right customers at the right time.
Speed to market
Easily connect new and legacy systems into a technology-agnostic ecosystem, enabling carriers to quickly introduce new products.
Improve efficiency
Reduce the risk and cost of your customer service infrastructure, increasing your talent, capital, and operational efficiencies.
Drive profitability
Advanced analytics that rapidly aggregate, analyze, and apply data enable carriers to respond to customer preferences in real time.
Lower ownership cost
AWS cloud-native components allow carriers the flexibility to scale up or down as needed, enabling them to eliminate overhead cost.
Grow revenue
By offloading talent and IT concerns to Deloitte, you can focus resources on improving products and services to increase revenue.
Operate flexibly
Open APIs provide carriers the flexibility and agility to incorporate any solution from the insure tech marketplace.
Solution Capabilities
Cloud-native platformA native cloud insurance platform positions carriers to leverage a more reliable framework that reduces cost and simplifies managing their tech stack while offering scalability, flexibility, reliability, and security for your customers.
Offerings to deliver business outcomes
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Submission
Enable customers, agents, and underwriters to shop, rate, quote, and issue policies seamlessly across any underlying policy admin systems.
Communication
Proactively keep carriers and customers aligned with real-time updates about their policies, bills, payments, and claims via preferred communication channels.
Billing
Enable carriers and customers to digitally manage, issue, and receive bills across multiple underlying billing systems.
Claims
Establish a transparent claims process, enabling customers and carriers to initiate, manage, and resolve claims quickly.
Payments
Enable customers to digitally pay policy bills on their terms via their preferred channel across multiple underlying billing systems.
Insights to guide your journey
Ready to get started?
Connect with us to learn how Converge by Deloitte Insurance Growth Suite can help you shape the future of insurance.
Gys Hyman
General Manager, ConvergePROSPERITY,
Principal, Deloitte Consulting LLP
gyshyman@deloitte.com
Brian Van Daele
Insurance Growth Suite offering leader,
Principal, Deloitte Consulting LLP
brvandaele@deloitte.com
Sarah Huey
Insurance Growth Suite Go-to-market leader,
Senior Manager, Deloitte Consulting LLP
sahuey@deloitte.com
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