Insights from Deloitte’s Service Delivery Transformation leadership team

Creating value for the overall organization

​In this video, Deloitte leaders share their insights on the benefits of a Service Delivery Transformation business strategy and why it is a "hot topic" in today's market - both domestically and globally.​

We examine the compelling argument for expanding the focus on an organization's Service Delivery Transformation strategy to look across all functions, as the opportunity and ability to create a return on investment may significantly increase with a broader set of services.

Risk, tax and talent business drivers behind Shared Services, as well as the benefits, are highlighted.​


​"Many people believe that Shared Services is all about cost reduction, but it's really not. It's about creating value for the organization." - Susan Hogan, principal, Deloitte Consulting LLP​

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